Thank you bayone. This one has been bothering me since launch. I always thought the client timeout threshold was just set too high. Regardless glad its going to get fixed in 1.19.When you are disconnected you should be able to log back in within a minute. However, due to a bug that was discovered, certain data is being retained on the server that makes it think the character is still logged in, regardless of whether you were disconnected or not. This then causes the phenomenon to occur that stops you from being able to log in for up to 10 minutes.
Sorry for the time it took for us to discover a resolution to this, but this will finally be fixed in patch 1.19.
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