For Those with Time Warner Cable( Lag Issue)

[ZohnoReecho]

in other words to get the service we pay for we do the work that is part of what the charges are for great idea i just cancelled service as it was much easier

Yep, now each game company has become an international ISP supervisor…

[ninesunz]

I'm on TWC NC, and tried Titan today (last night was fine), but am getting consistent 1-2 second spikes. My tracert high pings though are different:

vlan127.car1.SanDiego1.Level3.net (4.79.33.229) 143.985ms
ae-11-11.car2.SanDiego1.Level3.net (4.69.133.210) 189.994ms asymm 13

NC to San Diego then to Canada... that sucks bro

[Arasiel]

im in North Carolina and I have TWC with the 20mbps package and in the last 2 weeks my lag has made the game unplayable. If you can't dodge anything due to lag then endgame is never gonna work out.

[MogVII]

After 3 contacts with my ISP (Charter) AND Sqenix support today, I'm no further than when I started. They each blamed the other. I tried to VPN through 7 different nodes and there was literally no change in game. ~1500ms minimum, often 3000+.

[Punchatrain]

I tried calling TWC today and was brought up to their level 3 tech support. Pretty much stated the same thing that I assumed everyone gets, which is pretty much "We have no control over it".

Outside of paying for tunneling services, I am at a complete loss as to what to do. TWC has a monopoly here without any decent alternatives. The game is unplayable as lag happens in short bursts. I'd assume it's the same with all SoCal TWC customers.

[ZohnoReecho]

After 3 contacts with my ISP (Charter) AND Sqenix support today, I'm no further than when I started. They each blamed the other. I tried to VPN through 7 different nodes and there was literally no change in game. ~1500ms minimum, often 3000+.

If a VPN doesn't fix anything that means that your ISP isn't able to give you a decent connection since the early nodes. I would start looking for a way to change your ISP.

[Arasiel]

I tried calling TWC today and was brought up to their level 3 tech support. Pretty much stated the same thing that I assumed everyone gets, which is pretty much "We have no control over it".

Outside of paying for tunneling services, I am at a complete loss as to what to do. TWC has a monopoly here without any decent alternatives. The game is unplayable as lag happens in short bursts. I'd assume it's the same with all SoCal TWC customers.

TWC is my only option as well =(

[Gamersciz]

I live in LA and just recently moved and practically my only internet option is TWC. However, FF is the only game I have problems with. I have played on east coast servers with other games such as CSS and TF2 and even Battlefield. Never had a problem having just over 100ms ping. But it's gotten so bad that being my main a PLD I can't get past T2 with the lag that I get. I have since given up on my group as it wasn't fair that I would miss a silence on ADS and we would wipe because of it. Personally I don't think it's TWC that is the problem.

The problem is SE and their logic to place the only data center for North America way the hell north east into montreal. I don't care if I had FiOS max speed of 300DL and around 75UL. I would still have lag simply because the server is so damn far away. The tracert is only half the issue.

FYI to either ping or tracert your server check out www.arrstatus.com to get the correct IP for your server. Below is my tracert for Catcuar...im screwed for Coil.

Tracing route to 199.91.189.23 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 31 ms 20 ms 29 ms cpe-172-251-64-1.socal.res.rr.com [172.251.64.1]

3 9 ms 9 ms 16 ms tge0-7-0-18.lsaicaev02h.socal.rr.com [76.166.24.
141]
4 10 ms 11 ms 11 ms agg11.lsaicaev02r.socal.rr.com [72.129.18.194]
5 19 ms 12 ms 11 ms agg26.tustcaft01r.socal.rr.com [72.129.17.2]
6 12 ms 17 ms 11 ms 107.14.17.134
7 11 ms 15 ms 12 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
8 10 ms 9 ms 13 ms 66.109.9.122
9 85 ms 86 ms 86 ms vlan60.csw1.LosAngeles1.Level3.net [4.69.144.62]

10 92 ms 85 ms 86 ms ae-62-62.ebr2.LosAngeles1.Level3.net [4.69.137.1
7]
11 85 ms 86 ms 89 ms ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
12 85 ms 85 ms 86 ms ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]

13 85 ms 86 ms 85 ms ae-81-81.ebr1.Dallas1.Level3.net [4.69.151.150]

14 84 ms 86 ms 86 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

15 86 ms 88 ms 86 ms ae-1-100.ebr1.Chicago2.Level3.net [4.69.132.113]

16 91 ms 88 ms 89 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
17 84 ms 86 ms * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

18 84 ms 92 ms 89 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
19 115 ms 118 ms 117 ms 10.2.2.1
20 116 ms 117 ms 118 ms 192.34.76.2
21 117 ms 119 ms 122 ms 199.91.189.234
22 * 104 ms 101 ms 199.91.189.23

Trace complete.

[ZohnoReecho]

I live in LA and just recently moved and practically my only internet option is TWC. However, FF is the only game I have problems with. I have played on east coast servers with other games such as CSS and TF2 and even Battlefield. Never had a problem having just over 100ms ping. But it's gotten so bad that being my main a PLD I can't get past T2 with the lag that I get. I have since given up on my group as it wasn't fair that I would miss a silence on ADS and we would wipe because of it. Personally I don't think it's TWC that is the problem.

The problem is SE and their logic to place the only data center for North America way the hell north east into montreal. I don't care if I had FiOS max speed of 300DL and around 75UL. I would still have lag simply because the server is so damn far away. The tracert is only half the issue.

FYI to either ping or tracert your server check out www.arrstatus.com to get the correct IP for your server. Below is my tracert for Catcuar...im screwed for Coil.

I've a 130-200 ping from Italy and I can play fine. I think your issue is packets loss. Those "*" on nodes 17 and 22 mean that you lost packets, and in a short while too.
You have also some spikes at 2, 5 and 16; notice how some times they take longer to reply than their next node.
I suggest running tracert multiple times until you find the closest node at which your connection starts losing packets.

[Gamersciz]

I've a 130-200 ping from Italy and I can play fine. I think your issue is packets loss. Those "*" on nodes 17 and 22 mean that you lost packets, and in a short while too.
You have also some spikes at 2, 5 and 16; notice how some times they take longer to reply than their next node.
I suggest running tracert multiple times until you find the closest node at which your connection starts losing packets.

I am talking with TWC tech right now. I re-ran the tracert and came up with the following:

Tracing route to 199.91.189.23 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 30 ms 21 ms 29 ms cpe-172-251-64-1.socal.res.rr.com [172.251.64.1]

3 8 ms 9 ms 9 ms tge0-7-0-18.lsaicaev02h.socal.rr.com [76.166.24.
141]
4 11 ms 12 ms 11 ms agg11.lsaicaev02r.socal.rr.com [72.129.18.194]
5 13 ms 12 ms 11 ms agg26.tustcaft01r.socal.rr.com [72.129.17.2]
6 10 ms 11 ms 12 ms 107.14.17.134
7 12 ms 9 ms 9 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
8 10 ms 9 ms 13 ms 66.109.9.122
9 88 ms 85 ms 86 ms vlan60.csw1.LosAngeles1.Level3.net [4.69.144.62]

10 87 ms 85 ms 91 ms ae-62-62.ebr2.LosAngeles1.Level3.net [4.69.137.1
7]
11 87 ms 85 ms 88 ms ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
12 84 ms 86 ms 85 ms ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]

13 92 ms 85 ms 85 ms ae-81-81.ebr1.Dallas1.Level3.net [4.69.151.150]

14 87 ms 85 ms 90 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

15 87 ms 85 ms 86 ms ae-1-100.ebr1.Chicago2.Level3.net [4.69.132.113]

16 83 ms 86 ms 86 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
17 84 ms 86 ms 86 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

18 85 ms 92 ms 85 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
19 118 ms 117 ms 118 ms 10.2.2.1
20 118 ms 121 ms 117 ms 192.34.76.2
21 117 ms 118 ms 118 ms 199.91.189.234
22 101 ms 102 ms 101 ms 199.91.189.23

Trace complete.

At least it doesn't show any timeouts. But there is still a vast raise in ping while in my hometown which doesnt make sense. I will keep you updated.