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  1. 11-23-2013 01:10 PM #1
    Yogarogue
    Player
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    Join Date
    Oct 2013
    Posts
    27
    Character
    Arjuna Pandava
    World
    Cactuar
    Main Class
    Lancer Lv 50

    SE: Why am I constantly having to change my password???

    Every time I attempt to log into this game I have to reset my password to due suspicious activity... WHEN will this stop???
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  2. 11-23-2013 01:26 PM #2
    Ryuko
    Player
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    Join Date
    Mar 2011
    Posts
    1,281
    Character
    Ryuko Kanzeon
    World
    Hyperion
    Main Class
    Summoner Lv 90
    If you do not have an authenticator attached, SE has an automated security system in place that will force you to change your password if/when you log in from a different location. I don't know what the restrictions are... it could be a different IP address, a different state... who knows. But, that system is in place for your protection. If you aren't using an authenticator, I highly suggest you get one (if only to get around this system). There are free smartphone apps I'm pretty sure, or you could get the traditional keyring one on their website.
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  3. 12-08-2013 08:01 AM #3
    Furlamseere
    Moderator Furlamseere's Avatar
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    Oct 2013
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    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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