Quote Originally Posted by Asurastrike View Post
I will try that tomorrow. I still don't know why the NPC had the red mark on his head though.
Right clicking on an NPC with a red mark will bring up the quest dialogue as normal, except it is greyed out and it lists what things you need to meet eligibility. It can be anything from your level, to missing the requested item.

Make sure it is not the quest Waking the Spirit from the NPC F'hobhas (http://ffxiv.gamerescape.com/wiki/Waking_the_Spirit) as that is the optional quest requiring a level 19 crafting job that you do not need to do. This quest is from a different NPC, although the goblin does suggest talking to them during the storyline quest. It is just that, however, a suggestion. Not a requirement.