Loot Bugged

Date and Time:
November 20th, 2013 at roughly 7:30pm Central Timezone

Frequency:
Unknown

Character Name:
Liadra Grom

Race:
F Miqo'te

World:
Cactuar

Class/Level:
50 Dragoon

Area and Coordinates:
Coil Turn 1

Party or Solo:
Party - 8

Steps:
Killed the boss in Turn 1 for Coil
Looted chests
Allagan Trousers of Maiming and Allagan Ring of Casting drops
Roll need on Allagan Trousers of Maiming, pass on ring
Ring is distributed and the pants are not, pants ended up saying that we were unable to obtain the loot
Opened ticket in-game while clearing subsequent turns, and then posted here shortly afterwards.

Any chance I can get the Allagan Trousers of Maiming that were somehow lost?

Thanks in advance
-Liadra