Patch update 11/19/2013 2002 errors & client crashing

[WintersMoondancer]

Update: Had to uninstall the game and reinstall it to resolve the issue. It shouldn't have come down to that, but unfortunately that was the only way to get it fixed.

After updating the patch on 11/19/2013 the following issues happen:

• Client starts up but Start button unavailable.
• 2002 Lobby Error pops up within a minute or two.
• Clicking OK on the popup message cause client to crash and black out screen.
• Client will not close out at all, even using Task Manager, only way to close it out is to restart computer.

PC Specs:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\****\Documents
FINAL FANTASY XIV - A Realm Reborn E:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2723
SYSTEM_GRAPHICS_DRIVER_DATE 9/12/2013 12:58:10 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
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SYSTEM_SOUND_DEVICE_ID {2FC0AA74-EEEF-4CDD-8257-189D51F764BC}
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SYSTEM_SOUND_DRIVER_VERSION 1.03.0026.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2013 4:38:15 AM
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8AA8410A-8365-49B0-A49A-81F2C392D07D}
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SYSTEM_SOUND_DRIVER_DATE 6/12/2012 2:10:44 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
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SYSTEM_INPUT_NAME Cordless Keyboard
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SYSTEM_INPUT_NAME Cordless Keyboard
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SYSTEM_INPUT {F449C240-36B2-11E3-8009444553540000}
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SYSTEM_INPUT {F44A1060-36B2-11E3-800A444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001470

[Elkwood]

This is also happening to me on my home PC

[Exitusworld]

this is happening to me as well...update broke my game. it also forgot all my option settings it seems.

[ZohnoReecho]

probably just a coincidence, it had connections problems and got fixed while you were reinstalling.

[Exitusworld]

how do you reinstall after uninstall if you dont have disc? just uninstalled only to realize the launcher is gone...i only have old 1.0 disc somewhere i hope. really sucks they broke the game and dont even try to fix it or help us...

managed to find client download.now just to redownload it all...dont know if it was just connection issues as the error description (if you can even call it that) gives no indication of the actual problem. Just CTDs and then refuses to close all the way even through the task manager so i just assumed it was more then connection issues. i figure they broke something in the client.

[Jefeoro67]

This is also happening to me on my PC, reinstall game don´t work....

F+++

[Archeros]

Im stuck offline with this as well now, launcher works fine, get to start screen but the start button stays grey and then i get error 2002, 'the lobby server connection has encountered a problem'
Also, does anyone know what game version we should have, cuz the start screen says 2013.11.16.0000.0001, but if thats the date shouldnt it b 19 and not 16.

Ive reinstalled and updated it 4 times now tho, using the game disc and the client from the site and as both enlish us and english eu....but doesnt seem to make a difference.
Hope they get whatever is wrong sorted, as i dont want to miss the lightning stuff

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.