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  1. #1
    Player
    Bubalu's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Farone Tilmit
    World
    Ragnarok
    Main Class
    Lancer Lv 44

    Performance problems with my laptop

    hello,

    I have a laptop Acer V5-571g (i5 1,7gh, 8gh ram, gforce gt620m)

    I have performance problems with my cpu and gpu. When i am playng most of the times my cpu and gpu are at half power, and my fps are really low. Im cheking it with MSI Afterburner. the gpu temperatures never are to high (50º-60º) maybe cause the gpu is working at half power.
    I know that my gt620 is not the best card but im playing with all shettings at minimum.
    I am sure that the game is using gt620m and not using intel graphic card. Maybe the problem is optimus, sometimes gt620m stops working and intel card is working, I dont know. But i am forcing from nvidia control panel to use GT 620m.
    All my drivers are updatet.

    I will be very thankful if anyone know something about that.
    (0)

  2. #2
    Player
    StormImp's Avatar
    Join Date
    Nov 2013
    Posts
    8
    Character
    Imperial Storm
    World
    Excalibur
    Main Class
    Archer Lv 21
    my problem with my laptop is the loading another zone. some times takes 30 sec to up to 5 mins. i even made a full pot of coffee one time waiting for it to login to see my char in game.

    first few weeks ran fine now just gotten slower and slower. few times could not login because server full.. mostly bots and gold site spammers...
    (0)

  3. #3
    Player
    RaineMagus's Avatar
    Join Date
    Nov 2013
    Posts
    82
    Character
    Eliya Maxwell
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    --I'm not sure what level of performance you're getting, or what level you're expecting from the machine (FPS wise), so I can't really comment on if there's a problem or if you're just choked. (not seeing 100% CPU utilization in Windows is perfectly normal due to having multiple cores)


    I'd personally expect that the problem is that Dual-Core 1.7ghz CPU (2.4 - 2.6ghz boost).
    http://www.notebookcheck.net/Intel-C...r.74464.0.html


    **The GPU isn't heavily utilized, most likely because the CPU is simply incapable of pumping sufficient geometry fast-enough for it to render (CPU choke). If you take a look at the above page of benchmarks, your processor is about onpar with an older Core 2 Duo notebook (yet basically more power efficient). Keep in mind that this Acer is intended to be a low profile / slim machine, and is spec'd hardware wise to maximize portability / battery life (not performance).


    Far as the CPU usage and it not being pegged, games typically don't fully-scale in terms of multi-threading. Certain roles are broken apart in an engine ... such as game-logic, rendering, network, physics, yet ultimately there tends to be a single thread providing the 'final' geometry to the GPU. As such, in many games the rendering thread is the most heavy thread in the game / most critical, and this is simply something you need very high single core performance for.


    There's exceptions, certain phases of preparation of geometry can be threaded, which some engines do well... DX11 also has some mechanics for fully multi-core / parallel presentation of data.. Yet it's rare to see such. **Bottom line, in the typical renderer you'll see one thread chewing far higher CPU cycles than the others. Also keep in mind that if the game were to use all cores heavily, that your CPU would be throttled back / not achieve the high boost clock ratings.


    --Please let me know what frame rate you're getting. Unfortunately alot of people have different definitions of what low FPS is. Some people would call 10-20fps in town "low". Others might call 40 fps in town low.

    Specifically, the type of performance you'd get in two situations:
    -Dungeon instance.
    -Uld, near the northern market board when many people are around.
    (0)

  4. #4
    Player
    StormImp's Avatar
    Join Date
    Nov 2013
    Posts
    8
    Character
    Imperial Storm
    World
    Excalibur
    Main Class
    Archer Lv 21
    my Toshiba laptop is a quid core / HD gfx 1024 mb / 4gb ddr3 ram. game installed to USB stick at 46mb reading write speed. 3x faster then HD. Hd takes way longer and lags on video clips in game. the opening video of the game lags like freaken hell on usb and HD.

    have it jacked to a 32in LCD TV screen.
    (0)

  5. #5
    Player
    RaineMagus's Avatar
    Join Date
    Nov 2013
    Posts
    82
    Character
    Eliya Maxwell
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by StormImp View Post
    my Toshiba laptop is a quid core / HD gfx 1024 mb / 4gb ddr3 ram. game installed to USB stick at 46mb reading write speed. 3x faster then HD. Hd takes way longer and lags on video clips in game. the opening video of the game lags like freaken hell on usb and HD.

    have it jacked to a 32in LCD TV screen.
    Possible to get the exact model of that laptop?


    When you say "HD gfx", do you mean "Intel HD"? Since if you do that's very likely the problem, as this would imply an IGP (Integrated Graphics Processor) and not dedicated / discrete graphics. If on the otherhand you meant a Radeon HD, I'd need to know what model to say for sure.

    In the case that your notebook does have discrete graphics, then one possibility of the poor performance in videos (and the long loading time) would be if the PCI-E bus was underperforming. This is pretty rare for the drivers in a fresh install of Windows to behave that poor, yet can happen on some modern motherboard chipsets (Ivy Bridge onward), where the PCI-E controller with the stock Windows 7 drivers runs at PCI-E 1.0 x1 or x2 (completely destroys performance).

    ... I couldn't even guess / take a stab without knowing the exact make / model to know what's in there though.



    Clarification:
    -Intel's display drivers are pretty bad.. Any possibility that you got a driver-update slipped in through Windows Update?
    -Have you done anything to the machine between the time that it ran "ok" and now? Reinstallation of the OS, etc. Anything that can cause a major driver change (chipset, display drivers, etc).


    **bad chipset drivers / underspeed PCI-E bus symptom (experienced first hand on my P8C WS) result in ... stuttering on players / objects entering view, long zone loading times, stuttering during animation playback, extremely poor performance in the Waking Sands, during the first WP boss, etc.

    (basically in any case that there's high traffic to the card ... texture / geometry upload, horrible performance)
    (0)
    Last edited by RaineMagus; 11-21-2013 at 10:07 PM. Reason: clarification

  6. #6
    Player
    StormImp's Avatar
    Join Date
    Nov 2013
    Posts
    8
    Character
    Imperial Storm
    World
    Excalibur
    Main Class
    Archer Lv 21
    A6 VISION AMD
    Quid Core and AMD RADEON Graphics
    Satellite L755D-S5204
    Windows 7
    (0)

  7. #7
    Player
    RaineMagus's Avatar
    Join Date
    Nov 2013
    Posts
    82
    Character
    Eliya Maxwell
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by StormImp View Post
    A6 VISION AMD
    Quid Core and AMD RADEON Graphics
    Satellite L755D-S5204
    Windows 7
    Not sure if you've already updated everything on the machine. If you haven't, then I'd start by downloading the latest drivers for your APU / motherboard. Both in terms of chipset (sata controller, USB, PCI-E) and the on-chip GPU.


    Assuming that you have the "64bit" edition of Windows 7 installed, here's some links to help. I'd start with Catalyst 13.11, unless you find it causes you problems.

    Graphics: http://support.amd.com/en-us/downloa...s%207%20-%2064
    Chipset: http://support.amd.com/en-us/downloa...set?os=Windows
    (0)
    Last edited by RaineMagus; 11-22-2013 at 10:00 AM. Reason: corrected graphics driver link

  8. #8
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Bubalu View Post
    hello,

    I have a laptop Acer V5-571g (i5 1,7gh, 8gh ram, gforce gt620m)

    I have performance problems with my cpu and gpu. When i am playng most of the times my cpu and gpu are at half power, and my fps are really low. Im cheking it with MSI Afterburner. the gpu temperatures never are to high (50º-60º) maybe cause the gpu is working at half power.
    I know that my gt620 is not the best card but im playing with all shettings at minimum.
    I am sure that the game is using gt620m and not using intel graphic card. Maybe the problem is optimus, sometimes gt620m stops working and intel card is working, I dont know. But i am forcing from nvidia control panel to use GT 620m.
    All my drivers are updatet.

    I will be very thankful if anyone know something about that.
    I'm not sure how Nvidia sets up their chipsets, but it sounds like you're bottle necking somewhere. Can you lock your PState? You may have to force it run and stay running at max. It sounds like your dedicated card is being funneled down the same bus as your integrated. Check your BIOS to see if you can force only the dedicated card to run and try to lock your CPU states.

    As an advisory, locking your states can be harmful to your machine and cause instability and even damage. Keep a close eye on your CPU and GPU temps. If you start breaking 80-85 degrees, back off or you risk damaging the computer.
    (0)

  9. #9
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by StormImp View Post
    A6 VISION AMD
    Quid Core and AMD RADEON Graphics
    Satellite L755D-S5204
    Windows 7
    I run a mid end Acer AMD (loltrinity) setup and there are some issues with the bus speeds on USB and loading times (I think it's the way the APU caches the data and displays it). I got around it by playing around with the APU speeds and upping some of the bus speeds and forcing the cores voltage up a bit and locking them in their max 12X state.

    You can play with the settings by using K10, PStat, or through AMD Overdrive (I prefer overdrive. It's layout isn't as convoluted).
    (0)

  10. #10
    Player
    Bubalu's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Farone Tilmit
    World
    Ragnarok
    Main Class
    Lancer Lv 44
    thanks for the answers

    My fps when i am in a city are 10-15. But sometimes are going to 20-30. I am happy if they are 20-30 but most of the times are low than 15 or low than 10 and and is unplayable.
    I have done a look on my Bios but there is nothing to touch there, maybe for the bios version.
    I know that my computer is not really good for play but do you think can i do someting for improve all of this?

    Thank you very much
    (0)

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