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  1. #1
    Player
    Ragnaro's Avatar
    Join Date
    Nov 2013
    Posts
    8
    Character
    Alec Morgenstern
    World
    Tonberry
    Main Class
    Arcanist Lv 80

    Players/enemies appear frozen during dungeons

    ISP: Optus
    Connection Type: ADSL Broadband (PS3 wired connection)
    Connection Speed: 0.80MB/sec
    Date/Time: 18/11/2013, 19/11/2013 - Time: Varies
    Frequency: Sometimes/Always
    Character Name: Alec Morgenstern
    Race: Hyur male
    World: Ragnarok
    Class/Level: White Mage 50, Paladin 50, Summoner 50
    Party/Solo: Party
    Steps: The problem has occured during the wanderer's palace, amdapor keep and titan hard mode. For the wanderer's palace as a white mage I did three runs of the dungeon as a white mage on 18/11/2013, in the first run, the tonberry stalker at the bottom of the stairs and to the left just before the second boss area appeared frozen (however was actually moving and able to target and attack me). The second run, the bard within the party appeared frozen on screen and I was not able to target them unless standing within range of where they were frozen, however on the map, the blue dot for the bard was in the correction position of where they were, not where they appeared frozen (the same tonberry stalker also appeared frozen). The other players reported not experiencing any problems. On the third run, it was the paladin in our party that began to appear frozen, I attempted to log out and back in again, but it only solved the problem temporarily. I was only able to use medica/medica 2 to heal the paladin as this did not involve targeting them.
    During amdapor keep as a paladin, the bard within the party became frozen on my screen.
    During titan hard mode as a summoner, all players on my screen, after one or two tries against titan, became frozen in place. Some would appear outside the circle arena in mid air, others in random spots on the arena. The stone gaols would appear in the correct position for each player however. Titan himself would also become frozen in the middle after the first jump, and was sometimes unable to be attacked by me unless standing in a particular spot on the map. All of his attacks appeared in the correct positions however.
    Throughout all this, it appears to happen only on my screen. Other players are still moving and able to target me, even when i can not target them. I tried changing some settings on my game to lower the graphics and effects and nothing has worked so far.
    (0)

  2. #2
    Player
    Ragnaro's Avatar
    Join Date
    Nov 2013
    Posts
    8
    Character
    Alec Morgenstern
    World
    Tonberry
    Main Class
    Arcanist Lv 80
    Update: The frozen enemies now occurs outside of dungeons, in fates (still in a party). Mainly occurs with boss fates, although I can target the boss, I am unable to attack it as it isn't in the position i'm targeting.
    (0)

  3. #3
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    Greetings Ragnaro,

    We thank you for posting your concerns regarding enemies appearing frozen. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

    Thanks for your report!
    (1)