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  1. #1
    Player
    PeriasGift's Avatar
    Join Date
    Nov 2013
    Location
    Limsa Lominsa
    Posts
    8
    Character
    W'lefay Sheqa
    World
    Balmung
    Main Class
    Conjurer Lv 70

    Gear sets and skills reset after an update

    ISP: 65.128.133.95
    Type of Internet Connection: DSL
    Internet Connection Speed: 8.63Mbps
    Date & Time: 11/19/2013 at 10:50am PDT
    Frequency: 1. Always
    Character Name: Ophelia Walker
    Race: Hyur F
    World: Balmung
    Class/Level: n/a, affected all classes
    Area and Coordinates: n/a
    Party or Solo: Solo
    NPC Name: None
    Monster Name: None
    In-Game Time: 2:15pm ET
    Steps:
    • Opened the launcher and waited for it to update fully
    • Entered Username/Password and waited for the game to update
    • Logged into Ophelia Walker and immediately checked all my gearsets
    • Noticed my gearsets were reset to what they were around a month ago. Additionally, the locations of skills on the skillbars tied to the gearsets were reset as well so my skillbars were all wrong
    • Spent about 2 1/2 hours reassigning gear sets and redoing skill bars
    Connection Specs
    -Type of internet connection/provider: DSL provided by Qwest
    -Modem maker/model number: Actiontec model number E212044
    PC Specs
    Time of this report: 11/19/2013, 14:14:14
    Machine name: SHIRE
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: HP-Pavilion
    System Model: AY022AA-ABA p6330f
    BIOS: 12/21/09 17:01:03 Ver: 5.07
    Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz (4 CPUs), ~2.9GHz
    Memory: 6144MB RAM
    Available OS Memory: 6072MB RAM
    Page File: 2279MB used, 9861MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    Browser Information:
    -Name and version of the browser currently in use: Google Chrome Version 31.0.1650.57 m
    (0)

  2. #2
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    Greetings PeriasGift,

    We thank you for posting your concerns regarding gear being reset. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

    Thanks for your report!
    (0)