Black Screen on Demon Wall

[Leash]

Thread Title:
Black Screen on Demon Wall

ISP:
Time Warner

Type of Internet Connection:
CATV - Wifi

Internet Connection Speed:
10 - 20 Mbit/s

Date & Time:
Date: Daily 11/17 around 7pm PST/PDT

Frequency:
Twice

Character Name:
Leash Sakurai

Race:
F, Miqo'te

World:
Hyperion

Class/Level:
DRG 50

Area and Coordinates:
Amdapor Keep

Party or Solo:
Party - 4 players

NPC Name:
None

Monster Name:
Demon Wall

In-Game Time:
Around 7pm PST/PDT (don't have the exact time)

Steps:
Battling Demon Wall, right as Demon Wall did repel the 3rd time the screen faded to black (Like how you beat a boss at the end of a Dungeon) while leaving only my chat box open and available. It stayed black for a few seconds before fading back out to the battle field where I was standing getting hit by the 'muck' and the gnats were popped.



PC Specs
-=-=-=-=- System Information -=-=-=-=-


Laptop Model Name: Asus
Laptop Model Number: G750JX
Spec:
Core i7-4700HQ 2.4 GHz
Windows 8
16 GB DDR3
1024 GB 5400rpm Hard Drive - 256 GB Solid-State Drive
Nvidia GTX770M 3G
The game and OS is installed on the SSD.


Browser Information
- Name and version of the browser currently in-use: FireFox 19.0
- Internet Explorer Version: 10

[Furlamseere]

Greetings Leash,

We thank you for posting your concerns regarding a black screen while doing the Demon Wall event. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!