The main issue imo is they fucked up the game with the "tokens" system, forgetting completely the drops from dungeons and making them not rewarding enough to ever do them again anymore...like Castrum, Praetorium or even AK. They should have made all dungeons drop a few pieces of DL instead, or make different tokens for each dungeon therefor people would not farm "the fastest dungeon", aka, WP right now.
Also, speed runs don't really help to the very little content the game has because anyone can gear up a character with full DL+ relic in a matter of a few days (if being casual).
The fates system doesn't help much either, because after your second or third class you're already bored of doing fates, and it's pretty much the only way to level up.