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  1. #1
    Player
    Dakre's Avatar
    Join Date
    Jun 2012
    Posts
    73
    Character
    Sinthral Darkgal
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50

    Remember me option doesn't work anymore

    After having a BSoD due to my RAM, my login client won't remember my username anymore. Anyone know how to fix this?

    And I do mean the actual login where you put in your SE Login information w/ security token. I've tried it both checked and unchecked, and i figured either a file is corrupt or it can't create a new one.
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    The "Remember Username" is actually an Internet Explorer cookie (even if you don't use Internet Explorer normally), so if you have any sort of Internet cleanup software,it's possibly it's wiping the cookie storing the username.

    Hopefully that's of some help/points you in the right direction, sorry if it's no help at all though!
    (0)

  3. #3
    Player
    Dakre's Avatar
    Join Date
    Jun 2012
    Posts
    73
    Character
    Sinthral Darkgal
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    Thanks, i will try that and see, but I wasn't sure where it was stored. I rarely clean up my cookies, but I will tell you if that works.
    (0)

  4. #4
    Player
    Dakre's Avatar
    Join Date
    Jun 2012
    Posts
    73
    Character
    Sinthral Darkgal
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    I cleared all of my square/sony cookies and still get the same issue. Anyone else have any ideas?
    (0)

  5. #5
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)