Drowning out the Voices Impossible to Complete

[SilSeraph]

Reposted as follows:

ISP:
Irrelevant but Time Warner Cable.

Type of Internet Connection:
Cable, still irrelevant.

Internet Connection Speed:
10+Mb/s

Date & Time:
Any day in the last week, CST.

Frequency:
Always

Character Name:
Sil Vitel

Race:
Hyur M

World:
Excaliber

Class/Level:
Lancer 47 / Bard 50.

Area and Coordinates:
Mor Dhona (17,9)

Party or Solo:
Both, up to 2 party members confirmed.

NPC Name:
None

Monster Name:
None.

In-Game Time:
Any time

Steps:
I am unable to progress the Main Story quest Drowning out the Voices (Lv. 46). The 5th Prime Location is not selectable. When I am near it and attempt to use the key item directly, I get an interrupted use. I've relogged, reverified my installed files, and I've been looking into this issue for 3 days now. It is currently blocking progress to complete the main story quest line.





Also, let me express my displeasure with your support system. I submitted a report online and then through the email support system and was directed here, only to be given something of a pedantic rebuff regarding structure. This is an issue that has prevented me from participating in activities with my Free Company for the better part of a week now. I have encountered several other people experiencing this issue now.. including 3, standing in the same location, upon getting online to get the exact <loc> for this post.