Ignemortel NPC unresponsive on Factual Folklore quest

[Vonku]

Time: Saturday, Nov16, 2013 2:17 PM PST
Frequency: constantly
World name: Balmung
Character name: Vonku Digweed
NPC name: Ignemortel
Monster name: N/A
Class/Level:42 Arcanist
Party or solo: Solo
In-game time: 6:33am
Area and coordinates: x:12, y:17 (Dragonhead, coerthas central highlands, whitebrim front)
Quest: Factual Folklore
Steps:
1.talked to other 2 soldiers and offered steaks
2.went to Ignemortel
3.Ignemortel is non responsive, does not engage/quest is stuck
4.Logged out and back in and tried again with no success.
5.restarted PC and logged back in with no success.

Connection Specs
- Type of internet connection/provider: 30meg Hi-Speed cable @charter communications
- Modem maker/model number: motorola SB6121 DOCSIS 3.0 Cable Modem

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Windows 7 Ultimate (Service Pack1)

AMD phenom II X6 1100T 3.3)GHz
16GB ram
64bit OS
GeForce GTX260TI
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox 25.0.1
- Internet Explorer Version:9.0.8.112.16421

previous thread back in September required server side fixes so most of this info is irrelevant but posting anyway.

[Kalthus]

Same glitch, same server. The hotbar grays out for a half second, but no dialogue box ever opens up.

Ignemortal, cannot turn in the darn steak.

[Merdrach]

Dis be broke, yo.

[Annet]

Same problem herei can't progress with the story mind if you can fix it?