Error Code 1016 Please Help

[Elklander]

Time: 10/29/13 8:00 am Central Time
Frequency: 10/29/13 to present
World name: Hyperion
Character name: Elk Lander
Class/Level: PLD 50
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Inn Room Gridania
Error Code: 1016
Steps:
1. Full reinstall
2. Forward Router ports
3. Hard wire / Wireless conection
4. Other locations / Other internet providers
5. ISP
6. Tried to log in on multiple PCs
7. I have done everything Technical Support has told me
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Centry Tell
- Modem maker/model number: Westell A90-750022-07

PC Specs
-=-=-=-=- System Information -=-=-=-=-
MS Windows 7 Home Premium 64-bit SP 1
Intel Core i7 CPU Q 740 @ 1.73 GHz, 6.0GB Ram, ATI Mobility RAdeon HD 5850
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: AlienWare M15x

Browser Information
- Name and version of the browser currently in-use: Google Chrome

I am recieving the 1016 Error and it will not load character Elk Lander into the game. It seems unable to locate character Data.

[Furlamseere]

Greetings Elklander,

We thank you for posting your concerns regarding Error Code 1016. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!