Hello I have been having the 1016 issue for almost 2 weeks now. I've tried everything tech support has told me. Forwarding router ports, different computers, different connections, re install etc. It has come to my attention that the game cannot locate my character Elk Lander on Hyperion i logged out in my inn room and when i try to re log i don't see my character data just his name and it is grayed out and won't obtain the world. I have called Customer Support 2 times and Tech Support 5 times and they all have said now it is a bug problem. I have also filled out in game bug report and on through tech support. Please help me resolve this issue. My ticket number is 3130853 if you'd like to look into my ticket. You can contact me here or via phone number linked to my SE account thank you hope to hear from you asap. Tech support has basically told me they have no idea what the issue is and wait for it to fix itself. PLEASE ASSIST