Moogle mail - unusable. Both sending and deleting mail.

[BlueCoconut]

Thread Title:
I am unable to send mail to any person (regardless of how full their inbox is) nor delete read mail from my moogle mail box. This has been going on for 2 days now.

ISP:
University of Colorado at Boulder's campus network

Type of Internet Connection:
Ethernet (cat-5) to universities fiber network.

Internet Connection Speed:
>100 Mbit/s

Date & Time:
November 12th 2013, approx 5 PM MST. Moogle stopped sending or being able to delete mail.

Frequency:
Always

Character Name:
Blue Coconut

Race:
Hyur F

World:
Gilgamesh (I was using Delivery Moogle in Wolves' Den)

Class/Level:
Lv50 Goldsmith

Area and Coordinates:
Wolves' Den (6,6)

Party or Solo:
Solo

NPC Name:
Delivery Moogle

Monster Name:
None

In-Game Time:
Unknown / always

Steps:
I was responding to mail (using the reply button) in Delivery Moogle. I filled up a few items and pressed send. This was working for the first few mail, but then it stopped. I assumed that the receivee's inbox was full, and went to fufil my next mail-order. However, from this point on, I was no longer able to send mail. Shortly after (during my attempts to send more mail to other players) I received a 90000 error.

After I logged in, I tried again to send mail, and was unable to send to any other player in the game. Also, I gained an additional error of being unable to delete read mail from my inbox. (Getting text errors "Unable to send mail." and "Unable to delete mail." )

Also, different from normal unable to send mail errors, the items do not go to my armory chest, instead, they stay in my inventory. (Normally when mail bounces because the receiver is full, the items will get automatically put back into my armory chest)

[Aphraell]

Same issue for days(Except the 90k error) - was too lay to post this info.

Good for you!

[Furlamseere]

Greetings BlueCoconut,

We thank you for posting your concerns regarding the moogle mail. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!