Many answers on the forums will be from level 50 character that are bored with the current content (not all of them, of course), hence some comments maybe be from disgruntled customers. Generally, players not capped yet are still playing the game, so try to keep an open mind.

I've been playing almost daily since its launch and still haven't reached max level on a class yet. It has a lot of replay value if you're into the crafting aspect (which not everyone is), but you'll basically have a much more enriching time if you don't fall into the common MMORPG trap of level-as-fast-as-you-can. Find some nice people and a good FC with similar interests, and slow down and take some screenshots or something and you'll be playing for a long time. I try to keep in mind that MMOs are pretty much supposed to be social interaction games, rather than a second job where I'm the one paying.