Forgot Password and Security Answer

[Wittlich]

OK, so last week when I logged in I got a message that said I needed to reset my password. I did that and it worked fine. Unfortunately, it was pretty late, and I forgot to write down the new password, and now I can't remember what it was. I tried to reset my password, but I can't remember what the answer to the security question is. I sent an email to SE support, but their recommendation was to use the help chat, which also requires the answer to the security question. What now?

[Lurkios]

Give SE a call, they'll get it sorted for you: 310-846-0345

[Wittlich]

Oh dear, I was afraid of that. By chance, there wouldn't be a way that doesn't involve grotesquely large long distance charges, would there? At this rate, it'd be far cheaper to just keep trying to guess what I made my password. I appreciate your help, at any rate.

[ZohnoReecho]

chat option in the support page.

[Wittlich]

chat option in the support page.

That requires the security question answer.

[ZohnoReecho]

That requires the security question answer.

https://support.eu.square-enix.com/c...p?id=5383&la=2
Account > SQEX Security Token > fill the form and submit?

[Lurkios]

Oh dear, I was afraid of that. By chance, there wouldn't be a way that doesn't involve grotesquely large long distance charges, would there? At this rate, it'd be far cheaper to just keep trying to guess what I made my password. I appreciate your help, at any rate.

Aside from signing up for a skype account and using it to make the call, I can't think of any.

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.