What's with all the maintenance

[Kosmos992k]

More maintenance? Oh holy crap guys what the hell? How bad are your systems that you have to routinely run 2-3 maintenance periods a week? Honestly, I work in IT, I have done for decades and I've never seen any system with maintenance outages this frequent unless the system in question was already lurching it's way from one crisis to another towards a spectacular death.

These maintenance outages are getting to the point where it's just a joke. Some bright spark will no doubt quote the ToS at me and say I agreed to it. Yeah, whatever kids, the problem here is not that there is maintenance, maintenance is a given, but not 2, 3 or 4 times a week. Regular maintenance on most any IT system I work with professionally is once a month at most. I've only ever seen maintenance as often as once a week on a system with a fairly nasty memory leak. But 2, 3 or 4 times a week? That adds up to between 8 and 16 maintenance periods a month and between 96 and 180 outages a year. I challenge any professional in IT to defend bringing a system down that often for "maintenance" - you can't.

Well, it's nice to have some people that actually mine the game files...

Um, no, it's patently obvious that the update was in 2.05 since that was the last game update. The maintenance scheduled starts after the Lightning event, therefore, logically, the 2.05 client includes the material needed for the lightning event.

[ByakkoSeven]

Iono, even if this was for the Lightning event... (which it's not) requiring server maint. to implement an event is ridiculous by today's standards. Luckily this doesn't fall onto one of my FC's raid periods, but these last two with uber minimal warning Monday server maint's have seriously killed a lot of Coil time. Give me a reason not to hate them SE, tell me wtf you're doing, so I can not hate them. Because quite frankly, after every server maint. I've seen 0 improvements - maybe they're there and I just haven't noticed them, but dammit tell me SOMETHING!!!

[Orophin]

Gonna be asleep when it happens so I really don't care.

[whilke]

In before the maintenance defenders start quoting the one true book, the gospel that is the ToS.

You all signed up for being able to play 15 of 30 days a month, didn't you see that on page 6?

[Zevara]

Oh, whoops. I thought we were talking about a maintenance happening tonight. The frequent maintenance and the long maintenance hours do annoy me, but if it was to add event content or you know, they actually told us what they were fixing, then it wouldn't bother me.

[LordNickage]

Normally I really don't complain about maintenance times. But, it all just falls during a bad time for me. I can't play until either my daughter is asleep, or I am off work. These happen at 8 P.M. or 9 P.M. PST, respectively. So when the maintenance lasts 9 P.M. - 2 A.M. it basically shuts me down for that entire night of playing. And even 9-11 cuts in really heavily, as I generally wake up early to a three-year-old alarm clock. It's not necessarily a deal-breaker, it's just irritating. It'd be nice if maybe they cycled the maintenance times once in a while so I don't always feel like my prime time is being taken away. I understand the ToS, and acknowledge they completely reserve the right to do so. But I also feel I reserve the right to voice a complaint when I am prevented from playing for, literally, entire evenings.

[Sixmp]

In before the maintenance defenders start quoting the one true book, the gospel that is the ToS.

You all signed up for being able to play 15 of 30 days a month, didn't you see that on page 6?

Please continue, the tears are refreshing

[foobarbaz]

Maintenance is a part of any MMO. I am ok with it happening. But when you are doing maintenance this often and during peak times (at least in PST/PDT), you are going to raise questions. At the minimum, SE should provide a little information on customer-affecting tasks being addressed such as performance improvements, fixing exploits, fixing security holes, etc.

It's true that new MMOs have to deal with the bugs and stability issues but I haven't seen SE say anything in regards to compensation.

[jabbywocks]

Ermahgerd maint!

We usually get to know what the maint was for after it's done. Most MMO's only tell you what was fixed or patched after they are done doing it. The last maints mainly dealt with the Market fraud which caused unscheduled maintenance. I'm thinking this maint is the proper scheduled one that would have happened regardless.