Please include the following information, especially specific dates and times so that we can better investigate.
Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Windows

ISP:
Cox

Type of Internet Connection:
CATV

Internet Connection Speed:
Don't know

Date & Time:
05/26, approx. 11am PST

Frequency:
Always as of this post.


Character Name:
Kalane Vetinari

Race:
Miqo'te

World:
Trabia

Class/Skill Rank:
CNJ 26

Physical Level:
29

Area and Coordinates:
Gridania Aetheryte Plaze

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Wasn't paying attention to that, sorry.

Steps:
In the middle of adjusting my User Interface the chat logs became fixed in both size and location (the other widgets were unaffected). Resetting the widgets via Configuration in the main menu moved the logs back to their original positions and size but did not restore mutability. I relaunched the game, then restarted my computer when that didn't work, still nothing. Contacted chat support, directed from there to the call center tech support, and thence to a GM. None of them were able to resolve the problem and advised me to uninstall the game completely and reinstall it. I have not yet done so, since that's gonna take a while. Instead I plan to finish today's tasks on the default setting and then do the re-install tonight before bed. Because I am lazy if I do not follow up this post by tomorrow (05/27) evening PST, then it should be taken to mean that the reinstall worked and the issue was resolved.