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  1. #1
    Player

    Join Date
    Mar 2011
    Posts
    23

    Menu button responsiveness, specially on crafting windows

    I don't know if this is lag related or not, but it happens to me 100% of the time I'm crafting. I click on Recipes, list comes up, I use either Enter or my Confirm button on gamepad as soon as the window is open to select the first item from the list, and then I find myself asking if I'm waiting for the next screen to show up or did the click didn't go through? It does make the selection sound, but i sometimes have to wait 1-2 seconds after the window shows up to be able to select the recipe from the list.

    I mean... if you display a window, you would expect it to be fully functional, specially since the items and buttons are not disabled...

    This also happens while transferring items between my bag and retainers and while selling items to NPC... and double tapping while crafting is ok, but doing that on the Sell window and choosing the wrong item and selling it by mistake is not acceptable
    (1)

  2. #2
    Player
    Calandra's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    38
    Character
    Calandra Atlantia
    World
    Hyperion
    Main Class
    Pugilist Lv 50
    The recipe history is stored on the server, not in our client, so it has to go get it. (although, you'd think that it could use a cached copy after the first time, or download it when you logged in, along with everything else. Now if only they'd store the macros on the server too.)
    (1)

  3. #3
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Please include the following information, especially specific dates and times so that we can better investigate.
    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which platform was in use to play the game.("PlayStation2", Windows, and/or Xbox 360)

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.

    Always
    Sometimes
    Once (Did not reproduce)
    Unknown


    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.

    What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    If you were using macro commands when the issue occurred, please include the details of the command.
    In case the error message appeared when the issue occurred, please include what the message
    (0)

  4. #4
    Player
    Viridiana's Avatar
    Join Date
    Mar 2011
    Posts
    3,481
    Character
    Aria Placida
    World
    Lamia
    Main Class
    Ninja Lv 88
    Not my topic, but I'll chime in with the info for the synth portion, at least. . .


    Thread Title:
    Unresponsive windows

    Platform:
    Is this even on multiple platforms yet? PC, of course. . .

    ISP:
    Time Warner

    Type of Internet Connection:
    Broadband

    Internet Connection Speed:
    I'm gonna say 3Mbps. . .

    Date & Time:
    Occurs often, regardless of time

    Frequency:
    Often. Why isn't often a choice on the online form, btw?


    Character Name:
    Viridiana Sovari

    Race:
    Hyur Female

    World:
    Lindblum

    Class/Skill Rank:
    Any crafting class, any rank

    Physical Level:
    50 is when I started noticing, but this doesn't matter, I'm sure

    Area and Coordinates:
    Uldah, just because that's where I craft. I'm sure I could reproduce it anywhere, though

    Party or Solo:
    Doesn't matter

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:
    Doesn't matter

    Steps:
    1. Complete a synth with enough mats to do the synth again
    2. Push Down + Enter to go into the recipe list for your next synth
    3. As soon as the screen pops up, press enter again. It will look/sound like you just pressed the button to do the top synth of the list.
    4. Wait a few seconds, then realize that the command didn't go through
    5. Press the button again. Watch as mats get loaded.
    6. Synth as normal. Repeat from step 1 to reproduce as desired.
    (1)

  5. #5
    Player
    Reika's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    4,429
    Character
    Reika Shadowheart
    World
    Durandal
    Main Class
    Armorer Lv 80
    It is because the menus are latency dependent... There is latency delay to selecting any command, weather it be crafting or vendoring something to a merchant. I've accidentally vendored wrong things because I clicked faster than the latency.
    (1)

  6. #6
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Hello,

    Thank you for those details. We will pass this off to development for you. Upon confirming this issue; it will be handled accordingly. Any adjustments or fixes will be posted on http://lodestone.finalfantasyxiv.com/pl/index.html

    If we receive any updates or need any additional information, we may unlock the thread and post here.

    Thank you,
    SQUARE ENIX Moderator
    (0)
    Last edited by Qeepel; 05-29-2011 at 03:24 AM.

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