Letter from the Producer LIVE Part X: Will the netcode issue be honestly addressed?

[Billie21]

The worst part about this, is that even if this game had a ton of excellent endgame, satisfying and fairly balanced pvp, perfect class balance in pve, 15 more well designed dungeons, and the housing and vanity slots stuff goes off without a hitch and is excellent, this problem will ALWAYS be lurking in the background, gnawing at people. If they don't fix this or address it in some manner, they are GOING to lose a lot of customers and credibility, pretty much regardless of anything else they do or don't do. ESPECIALLY if this issue causes people to get hit by stuff in pvp that they shouldn't be, that will raise a TON of hackles.

This issue is literally the only technical issue I can think of that can cause people to quit. Sure people cry about overcrowding, lag, and a host of technical issue in other MMORPGs, but it's rare for people to actually quit over that. Almost invariably people quit over gameplay stuff, but the lag in FF14 is so bad that it can actually trump gameplay elements.

THAT is exactly the reason why I am SO mad when it comes down to this specific issue.
Honestly, I find the game FAR from perfect. There are so many things that would be improved, that are subpar with what can be found on the market.
Still, there are things that are so AWESOME that I could honestly ignore these issues or design errors, really.

But THIS specific issue is litterally game-breaking. And it's all the more frustrating that there is an awesome game that you would like to enjoy, really, but just can't.
As said above, you can add a tons of great features, you can have the perfect, most entertaining game in the world, it's all pointless if the players just can't play it.

As much as I have seen flaws in this game from day one, the ONLY thing that has led me to even consider quiting is this specific problem.

[Alcyon_Densetsu]

THAT is exactly the reason why I am SO mad when it comes down to this specific issue.
Honestly, I find the game FAR from perfect. There are so many things that would be improved, that are subpar with what can be found on the market.
Still, there are things that are so AWESOME that I could honestly ignore these issues or design errors, really.

But THIS specific issue is litterally game-breaking. And it's all the more frustrating that there is an awesome game that you would like to enjoy, really, but just can't.
As said above, you can add a tons of great features, you can have the perfect, most entertaining game in the world, it's all pointless if the players just can't play it.

As much as I have seen flaws in this game from day one, the ONLY thing that has led me to even consider quiting is this specific problem.

My thoughts exactly. Quoted/bolded for truth.