Letter from the Producer LIVE Part X: Will the netcode issue be honestly addressed?

[DeeJayImut]

your siggy is racist^

you selling our souls?

and the price is according to our sins?

dear lord....

edit : ok to the topic, idk they could have some game booster, like blade and soul china that reduce your ping into below 40ms or something like that

man, i reach my daily post limit, so i cant post again tho my lvl is already 50 (3 char), and so i edit my comment

but you... yes you... you there... below me... i see that...

[HumsterMKX]

your siggy is racist^

you selling our souls?

and the price is according to our sins?

dear lord....

Dude.. the topic.. pls (-_-

So how much you offering yours?

[HumsterMKX]

edit : ok to the topic, idk they could have some game booster, like blade and soul china that reduce your ping into below 40ms or something like that

man, i reach my daily post limit, so i cant post again tho my lvl is already 50 (3 char), and so i edit my comment

but you... yes you... you there... below me... i see that...

The problem is, if you want a working vpn, you need to pay extra for those tunnelling services. Sure they do improve (I tried difference is less then 30ms, I live in Singapore) your connection, but you need to pay another fee on top of your sub.

So you made your decision?

[Alcyon_Densetsu]

The problem is, if you want a working vpn, you need to pay extra for those tunnelling services. Sure they do improve (I tried difference is less then 30ms, I live in Singapore) your connection, but you need to pay another fee on top of your sub.

Indeed, and actually it doesn't always help.

I play from Europe. I do have a decent ping to SE's Canadian datacenter (all my checks were between 129 and 135ms) and my tracert doesn't show anything unusual (the biggest hop is about 50ms when the packets go through the Atlantic via Cogent cables, packet loss is under 1%).
[for reference: ping 199.91.189.47 ; tracert 199.91.189.47]

But I have issues with dodging AoE's (getting hit when I see myself out of the red well before it disappears and the enemy's cast completes, with a margin of about half a second or even more), as well as enemy's casts not interrupting unless my Shield Bash hits before ~80% of the enemy's castbar (it is so frustrating when you see your character finishing the animation, hitting that mob confirmed by the sound effect but still, the cast bar keeps running to the end and eventually completes…). Therefore I tried using VPN's, as people around me told me it helped them clear Titan HM and Coil turns. Many ISP's in Europe are known to be throttling at peak hours, which mine does not as far as I know (these people's ISP do, though), and anyway throttling is supposed to reduce bandwidth, not increasing latency in theory, but still… there were rumours of ISP's messing with P2P protocols, and this game relying on such protocols so… I wanted to give it a try.

• I tried vpn4gamers first, which is a free VPN. It resulted in a slight increase (!) of my ping at ~139ms; but I thought the tunnelling could maybe still help reducing the packet loss (I haven't been able to identify a problem on this specific matter with my regular ISP routing but then again, I'm not checking all the time).
  To no avail, I haven't seen any improvement. So I thanked this VPN provider for their service and tried another one.
• I then went with the well-known Battleping, purchased 1 month. Direct tunnelling to an East Coast (NY I suppose) server @115ms to 122ms (again, ping to SE's datacenter wasn't better than bare routing with my ISP).
  Again, no perceptible change in-game, I would still get randomly hit by AoE's when out of the red before the castbar completion.

So, in my case, I think my ISP is quite fine, since no VPN could improve anything. Might I add that I've never experienced such issues in any other online game I've played during the last decade, including some whose servers were based in NA or even Asia (my worst experiences were in Aion Korean beta, and Star Trek Online release servers, but never did it felt as game-breaking as it does here, even though these games include twitch PvP situations). Also, I played some of these games (WoW, TOR…) on the same computer I'm using now, with the same modem/router; and the rest were on worse (older) hardware I've since discarded.

The only logical conclusion is that if I'm having issues only in ARR and in no other games, and regardless of my routing, including some dedicated VPN, then the problem must lie on SE's part —be it their netcode, or their datacenter, or both. Scientifically, playing ARR is the only variable in all these tests and past experiences that yields such a subpar result in terms of responsiveness.