MSQ "Drowning Out the Voices" Cannot interact with "Prime Location"

[Kerzael]

Time: since 6pm EST 11/12/13
Frequency: continuous
World name: Excalibur
Character name: Kerzael Leazrek
NPC name: Prime Location (not an NPC I guess, but it's what i am required to interact with)
Monster name:
Class/Level: GLD/48 MRD/50 I tried it several other classes that were too low to finish the quest with the same result
Party or solo: Both
In-game time: idk you do the math
Area and coordinates: Mor Dhona, 17,9
Steps: Could not interact with the "Prime Location" on top of the crystal, I stand right beside it, right click, and the UI flashes for a second, no further response.
I attempted to target it and activate the button in my quest log. I began the interaction but was interrupted every time for no apparent reason. On screen error message read "invalid target" I attempted to relog and rebooted my machine, to no avail. Bug happened to me(pc) and my wife (ps3). While standing there witnessed several other players also experience the same issue.


Connection Specs
- Type of internet connection/provider: DSL/AT&T
- Modem maker/model number: Unknown (all it says on it is AT&T)/3801HGV ?

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Time of this report: 11/12/2013, 19:22:21
Machine name: JEREMY-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 06/13/11 14:05:10 Ver: 04.06.04
Processor: AMD A6-3650 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16362MB RAM
Page File: 4538MB used, 28181MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_057710DE&REV_A2
Display Memory: 4071 MB
Dedicated Memory: 487 MB
Shared Memory: 3583 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Acer S231HL(Analog)
Monitor Model: Acer S231HL
Monitor Id: ACR01A6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3158 (English)
Driver Version: 9.18.13.3158
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2013 19:48:05, 18243632 bytes

Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 30.0.1599.101 m

[Furlamseere]

Greetings Kerzael,

We thank you for posting your concerns regarding Drowning Out the Voices. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!