Graphic performance problems?

[Stellation]

The main reason of this topic is to understand why my computer can't run this game smoothly. I used the Benchmark Launcher and i set the option to High (Desktop) in order to see if my computer was capable of running with no problems and i got a score of 4572 and it said i can run it on High settings.

The problem is, that i can only play smoothly on a very tiny window mode resolution with the graphics setting in the lowest option possible. If i make it full screen + lowest settings the game will not run smoothly. I wonder if my computer is not good enough. The Benchmark Launcher told me i could run in on High Settings

My computer specs:

Processor
Intel Core i5 3350P 3.1 GHz (up to 3.3 GHz turbo)
Number of cores: 4

Memory
4 GB
Type: DDR3-1600

Video graphics
Eyefinity Radeon HD 7570
2 GB onboard memory
Memory size: 128-bit
Memory type: DDR3

[Stellation]

Any help :s?

[Ktrinya_Khylo]

With those specs, Desktop - High might be pushing it but Standard should be doable. Shadows and lighting have the biggest performance cost, so minimize those as much as you can. Make sure you're not running anything else in the background while you play -- close all other programs and put your virus scanner into passive or game mode (if it has that feature). Make sure you have the game set to Full Screen, not Borderless Window or Windowed. And make sure the game's resolution is the same as your monitor's native resolution. Finally, make sure all your drivers are up to date.

Your hardware is a decent mid-range spec - you should be able to get a playable frame rate on Desktop - Standard. If you can't, something else may be causing a problem.

[Raist]

That card is more like an entry level card, or maybe a low power design. Passmark lists it with a score of 988, while my old 4870 scores 1358. On this old Dual Core XP box (built in 2009/2010), with a little tweaking, XIV was keeping a good 30+ FPS just about everywhere I went with that card. Just dropped in a 5870 and now it's holding 50+ just about everywhere with the same game settings and stock clocks.

A few things to look into:

In your CCC panel, make sure you are set to performance and/or application on all your settings. If things start to get hot in the case, you may need to go into the Overdrive section while in "Advanced View" and click the Key icon to unlock the clock controls, then enable Fan Control and manually set it to 50% or something. Wouldn't mess with the core and memory clocks unless you know what you are doing and have your rig set up with good cooling--it's real easy to get too aggressive with those settings and crash games if you aren't careful.

Now, go into the FFXIV graphics settings and run it with the Standard Laptop profile. This disables a good bit of the eye-candy features that may be stressing the card. Then, go in and disable a few more settings to free up some more FPS:

Hide all shadows (self, others, etc.)
Disable Cascading Shadows
Disable Glare Points.

After that, most anything else you change may give marginal FPS gains at best. Can test toggling between Aniso/Trilinear filtering and such, but may not notice much difference in performance, just quality. Lowering Shadow Quality may help a bit, but it can cause a bad shimmering effect that may be too distracting. Grass settings may only help in certain areas, but you can hide that too to see if it helps. If you have the 512MB card, might want to toggle the option to limit LOD cacheing--think it says something about only using it when necessary. This should keep a little free memory available for when it needs to load new items. Otherwise it may hammer your memory space to <10MB free almost constantly, which may be a problem when a lot of players are on screen in FATE's and such.

[Stellation]

With those specs, Desktop - High might be pushing it but Standard should be doable. Shadows and lighting have the biggest performance cost, so minimize those as much as you can. Make sure you're not running anything else in the background while you play -- close all other programs and put your virus scanner into passive or game mode (if it has that feature). Make sure you have the game set to Full Screen, not Borderless Window or Windowed. And make sure the game's resolution is the same as your monitor's native resolution. Finally, make sure all your drivers are up to date.

Your hardware is a decent mid-range spec - you should be able to get a playable frame rate on Desktop - Standard. If you can't, something else may be causing a problem.

I've tried that already, and its not working. I tried Fullscreen, with my monitor's native resolution with all the settings to LOW (yes, i lowered everything possible) and still its not fluid. I even put my antivirus to game mode

That card is more like an entry level card, or maybe a low power design. Passmark lists it with a score of 988, while my old 4870 scores 1358. On this old Dual Core XP box (built in 2009/2010), with a little tweaking, XIV was keeping a good 30+ FPS just about everywhere I went with that card. Just dropped in a 5870 and now it's holding 50+ just about everywhere with the same game settings and stock clocks.

A few things to look into:

In your CCC panel, make sure you are set to performance and/or application on all your settings. If things start to get hot in the case, you may need to go into the Overdrive section while in "Advanced View" and click the Key icon to unlock the clock controls, then enable Fan Control and manually set it to 50% or something. Wouldn't mess with the core and memory clocks unless you know what you are doing and have your rig set up with good cooling--it's real easy to get too aggressive with those settings and crash games if you aren't careful.

Now, go into the FFXIV graphics settings and run it with the Standard Laptop profile. This disables a good bit of the eye-candy features that may be stressing the card. Then, go in and disable a few more settings to free up some more FPS:

Hide all shadows (self, others, etc.)
Disable Cascading Shadows
Disable Glare Points.

After that, most anything else you change may give marginal FPS gains at best. Can test toggling between Aniso/Trilinear filtering and such, but may not notice much difference in performance, just quality. Lowering Shadow Quality may help a bit, but it can cause a bad shimmering effect that may be too distracting. Grass settings may only help in certain areas, but you can hide that too to see if it helps. If you have the 512MB card, might want to toggle the option to limit LOD cacheing--think it says something about only using it when necessary. This should keep a little free memory available for when it needs to load new items. Otherwise it may hammer your memory space to <10MB free almost constantly, which may be a problem when a lot of players are on screen in FATE's and such.

Like i said, even on the lowest settings possible, i can't run it on Fullscreen. Even in window mode it needs to be at lower settings to run in smoothly. I can try to change the options on the CCC panel. Just give me some time. I'll try to upload this thread as fast as i can

[Stellation]

I change things in the CCC panel, and i put them to performance. My graphic card is up to date and still i can't play smoothly >.>

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.