Heya!

Actually, my preference with both FFXI (for the little I've played) and FFXIV is only the gamepad (now the FFXIV Gamepad with has the Function button in order to press F1, F2, Fn+1 keys from the gamepad), but when I don't have it, I just go:

WASD: to move around,
IJKL: to look around and
OP: to zoom the camera.

Actually I like it really much, but I think that a player has to map his/her own keys. If that messes up, just press the Reset button and everything becomes peaceful again =)

In conclusion: for the freedom of the players, I think the Fixed Buttons should be mappable. Let's hope that after these battle changes they'll do something for it.

See ya!