Quote Originally Posted by Blarp View Post
It's not the easiest thing to convince ISP tier 1 tech support that your routing for a single application needs changed. You end up having to "prove" that you know what you're talking about, but before you do, you'll get passed off for a few hours/days trying to get someone from the NOC to look at your problem. When's the last time you contacted SE about anything lol? Their customer support is horrendous.
I know it can be a pain, but you can eventually get things done. And I've only had to contact them so far to ask if using a Fantasia vial would reset my birthday, and they told me if I had used it an wasted it by mistake to reply and they would restore it. I haven't had any technical issues that I've needed to contact them about yet.