Red Ring of Death!

[Itachi]

When yoshi adresses the issue and fixes it then ill be the one who removes the smug from the op and his player blaming cohorts with a slap.

[Sephirah]

When yoshi adresses the issue and fixes it then ill be the one who removes the smug from the op and his player blaming cohorts with a slap.

Nobody is blaming players. I don't understand why all of a sudden people have gotten so over protective of their internet connections that their view them as an extension of themselves. And I really wish you people would read through all the posts before thinking I'm sitting over here going, lol look at all these fail people. That absolutely is not the case. Yes, there was a bit of attitude in my OP, but that is because of how much attitude the people who refuse to troubleshoot have. Even now, people are just saying, why should I? They should fix it.

I understand playing with latency is frustrating, and hopefully SE will be nice enough to improve their servers to accommodate for poor connections, but in the meantime, I think there are a LARGE majority of these players that could resolve their issues by doing some basic troubleshooting, but they refuse to blindly, on the justification that they "shouldn't have to", and whether you should or shouldn't, flat out refusing to is lazy.

For example, the other day I told someone they should do a route and ping trace, they replied with results from speedtest.net, which is nothing near what I was talking about.

[Sunarie]

For example, the other day I told someone they should do a route and ping trace, they replied with results from speedtest.net, which is nothing near what I was talking about.

Tell me, what is a route and ping trace going to actually accomplish? Say you go "oh, my ping is shooting up precisely at this point."... well now what? Your aren't going to be able to get a different route, short of paying for a VPN service.. which people shouldn't have to do. So doing that is essentially useless. Yeah it gives you information, but players don't have the ability to do anything with said information, and SE hasn't been responding when that information is being provided. On the other hand, if you fix the actual issue instead of trying to bandage it (cause that's what messing with latency is, a bandaid), then suddenly all that VPN, trace route stuff isn't needed.

The whole fixing your own latency (which, the people I've seen post the trace route do have what would be acceptable in other games, but isn't here) is focusing on a bandage rather than the problem.. and takes attention away from the problem itself. It's giving the illusion that the problem is fixable by players when the root cause definitely is not. Many of us want the cause fixed, not the just the symptoms. That's why you're getting the responses that you are.

[Sephirah]

Tell me, what is a route and ping trace going to actually accomplish?

Believe it or not your ISPs support will work with you to get a better route when connecting to specific things if you can show them where the problem is. SE's technical support too, if they can identify where the data is being lost they might be able to help. Things get a lot simpler when you can see where the delay is, whether or not its between your router and PC, or you're getting bounced between 20 different servers before connecting to SE. I know talking with tech support and the support for ISPs can be frustrating as hell, but they CAN work with you to improve the situation.

[Blarp]

Believe it or not your ISPs support will work

It's not the easiest thing to convince ISP tier 1 tech support that your routing for a single application needs changed. You end up having to "prove" that you know what you're talking about, but before you do, you'll get passed off for a few hours/days trying to get someone from the NOC to look at your problem. When's the last time you contacted SE about anything lol? Their customer support is horrendous.

[Sephirah]

It's not the easiest thing to convince ISP tier 1 tech support that your routing for a single application needs changed. You end up having to "prove" that you know what you're talking about, but before you do, you'll get passed off for a few hours/days trying to get someone from the NOC to look at your problem. When's the last time you contacted SE about anything lol? Their customer support is horrendous.

I know it can be a pain, but you can eventually get things done. And I've only had to contact them so far to ask if using a Fantasia vial would reset my birthday, and they told me if I had used it an wasted it by mistake to reply and they would restore it. I haven't had any technical issues that I've needed to contact them about yet.

[Blarp]

I know it can be a pain, but you can eventually get things done.

I think people are irritated with being told (by people other than SE) to go jump through hoops to make a game that they pay for work well when they do not experience the same set of issues (or any) in other games. I don't have much of a problem with lag in this game, but I can tell you that if I did, I would be willing to submit a ticket to SE, but I'm not going to sit here and play liaison between SE and my ISP for hours/days/weeks to try and resolve it. It's not worth the effort. SE needs to break radio silence on this issue one way or the other. Even if all they do is make another RFI thread for people to dump traceroutes and pathpings in, they need to address the community.

[whilke]

Believe it or not your ISPs support will work with you to get a better route when connecting to specific things if you can show them where the problem is.

First, almost no major ISP is going to change their BGP routing tables just because one person has a ping delay through a backbone router. Even assuming you can actually get to someone that even understands what that is and has the power to change it.

Second, there is no guarantee that doing that will give you a better route.

Third, This shouldn't even be needed. This is the internet, jumping up 50ms between two routes is not bad. Having 2% packetloss over a link is not horrible. It's horrible when playing FFXIV because they have not figured out how to implement a standard real time gaming protocol like every other AAA MMO.

And lastly, no one is going to go through all that trouble with their ISP to fix a game they are paying $15ish a month for. They are just going to stop paying and move onto a game that does work for them.