Quote Originally Posted by Sephirah View Post
For example, the other day I told someone they should do a route and ping trace, they replied with results from speedtest.net, which is nothing near what I was talking about.
Tell me, what is a route and ping trace going to actually accomplish? Say you go "oh, my ping is shooting up precisely at this point."... well now what? Your aren't going to be able to get a different route, short of paying for a VPN service.. which people shouldn't have to do. So doing that is essentially useless. Yeah it gives you information, but players don't have the ability to do anything with said information, and SE hasn't been responding when that information is being provided. On the other hand, if you fix the actual issue instead of trying to bandage it (cause that's what messing with latency is, a bandaid), then suddenly all that VPN, trace route stuff isn't needed.

The whole fixing your own latency (which, the people I've seen post the trace route do have what would be acceptable in other games, but isn't here) is focusing on a bandage rather than the problem.. and takes attention away from the problem itself. It's giving the illusion that the problem is fixable by players when the root cause definitely is not. Many of us want the cause fixed, not the just the symptoms. That's why you're getting the responses that you are.