This is the first game in which I MUST use a software (battleping) to get over the lag/delay. I'm even in a different continent now (I live in Norway and now I'm in Brazil for more 2 months at work) and I need the software to not have any delay. In Norway I have 30MB internet and here I'm using 10MB alone, no wi-fi and no download on the side. People in my Fc from England, Netherlands and Ukraine (to mention some examples) complain about the lag/delay, people with whom I've been RAIDING for over two years since our old game, now they also have to either use the same software as me or not do content (dungeons). It's frustrating for people who are used to one shot Raid Bosses dying for aoe's.

Don't come and tell me there is no problem with the game. Specially if you live in USA, as both EU and NA servers are located in CANADA.