Duty Finder - Cannot Replenish Party

[eternalstar01]

Time: Approx. 3:00pm MST
Frequency: Once
World name: Midgardsormr
Character name: Serenity Moonlight
NPC name:
Monster name:
Class/Level: Conjurer/50
Party or solo: Party
In-game time: Not sure
Area and coordinates: Ampador Keep, room before last boss
Steps:
1. Our group was a pre-made group of free company members.
2. The tank had to leave for work. She promoted me to leader and dropped the group.
3. I did not get a pop-up to replenish the party. I could not access an option from the duty finder dungeon list menu.
4. I could not add a friend who offered to help.
5. I could not promote another person to leader to see if they could replenish.
6. I logged off and exited the client to force promote a party member. They could not replenish the party and had the aforementioned lack of options.

As a result, we had to abandon the duty, resulting in me being unable to complete my quest. Right before the boss I needed. :/

Connection Specs
- Type of internet connection/provider: Wired high speed internet (Shaw)
- Modem maker/model number: Not sure

PC Specs
-=-=-=-=- System Information -=-=-=-=-

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Computer Info
HP running Windows 8
Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz 3.40 GHz
8.00GB Ram
64-bit OS, x64-based processor

Browser Information
- Name and version of the browser currently in-use: Firefox 25.0
- Internet Explorer Version:

[Magnesium02]

Working as intended.

You can't replenish ranks when using a pre made party. Because you aren't using the role matcher to create the party it hasn't assigned you roles even if you meet the correct party setup. When you confirm it isn't 1-1-2 on the sign up it is 4/4. You could possibly enter a dungeon with 4 WHM. If one left what role would the DF matcher even look for?

Unfortunately all you can do is leave and renter with a new formed party or a DF one

[Xetyline]

Greetings,

We appreciate you taking the time to report this trouble you are having to us. As Magnesium02 has stated, this sounds like feedback rather than a bug report, so I will be closing this particular thread. We welcome you to post about this concern in the 'Dungeons' forum. Or you could submit feedback through our Support Center at http://support.na.square-enix.com > FFXIV:ARR > Contact > Suggestions/Feedback in order to discuss changes you would like to see done to the game. Thank you!

Regards,
GM Xetyline