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  1. #1
    Player
    Vayne187's Avatar
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    Sep 2013
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    8
    Character
    Vayne Whitemane
    World
    Sargatanas
    Main Class
    Conjurer Lv 34

    Final Fantasy and Logitech?

    I am posting this because I can not seem to find anything on logitechs site and self testing has not found a cure. I am having 2 issues, one of which I resolved so I figured I would post the way to fix it, the other I need help with.

    1. Resolved - I use a Logitech G930 Wireless headset and for whatever reason I lost the ability while in game playing Final Fantasy XIV to use the push to talk button while on Teamspeak 3. The fix for this is to change from push to talk to voice activated. No one, including people at logitech or teamspeak could figure out why this is happening. The switch to voice activation cured the issue, you may have to adjust the sensitivity so that your key clicks are not coming through and all... This only only occurred while in Final Fantasy XIV, and I had my VioP program on admin still no help.

    2. Unresolved - I also use a G13 gaming keyboard that has 25 programmable keys (like the razer Nostromo) I have the latest software and firmware updates. While in game playing Final Fantasy (and only Final fantasy this happens) I set my hot keys on my pad and in game to match but once I try to use them they don't work. It is like It does not recognize the keys. For example the top line are all hot keyed to be Shift+1-7 the next row is 1-7 and the third row is 8-+ however whenever I actually try to use the Shift buttons all I get is the same numbers without the shift button. So I tried other keys, Control, Alt and even random unused buttons on the key board including the F keys. The combos have never taken while in game they still just read as numbers 1-7. This is incredibly frustrating as I have tested all the configurations I have used in other games and the software's test mode and they all work fine. It is not a profile issue on the g series software either checked that. This is frustrating trying to use multiple hot bars while in game, but only able to hot key one row...I don't know what else to do at this point... looking for advice.

    PS I am using the G series Gaming software update 8.5
    Windows 7 (64 bit)
    and have tried running the other programs as admin but nothing seems to help.
    The problems only occurred while playing Final Fantasy XIV. Tested fine in other applications.
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  2. #2
    Player
    Allyra's Avatar
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    Aug 2012
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    359
    Character
    Allyra Arianos
    World
    Sargatanas
    Main Class
    Arcanist Lv 50
    Probably a stupid question, but for the g13, do you also have any other gamepads plugged in (ie. ps3 controller)? FFXIV (and FFXI for that matter) tend to flip out and pick one as the only pad, so you have to make sure the 13 is the only one plugged in. (edit: this doesn't have problems with things like a naga mouse though)

    If not, did you make sure to manually select FFXIV from the list on the g13 to activate it? I've had issues with the recent versions that even if you select it to auto load when a file is activated, it still doesn't and I have to manually select it from the list. (This goes for manually input games like ffxiv, and ones with preloads like WoW).
    (0)

  3. #3
    Player
    MithrasInvictus's Avatar
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    Nov 2011
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    293
    Character
    Mithras Invictus
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    Make sure that the keys for shift+ are set multi-key and not just keystroke in the Logitech software suite.
    (0)
    When the world was young, the Sun bestowed upon me his crown; always will I light your darkest hour.

  4. #4
    Player
    Vayne187's Avatar
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    Sep 2013
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    8
    Character
    Vayne Whitemane
    World
    Sargatanas
    Main Class
    Conjurer Lv 34
    Quote Originally Posted by MithrasInvictus View Post
    Make sure that the keys for shift+ are set multi-key and not just keystroke in the Logitech software suite.
    They are set to multikey yes. I tried both ways. Also no I have no other controls that I use so no there are no other controls. Yes I even tried setting the profile to default so it auto loaded. I also set the FF XIV profile to a separate color so I can tell it was loading correctly.
    (0)

  5. #5
    Player
    MithrasInvictus's Avatar
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    Nov 2011
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    293
    Character
    Mithras Invictus
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    Wait a minute. I just realised that you said shift instead of CTRL. Does your macro use shift to access the second hotbar? That could be your problem right there, as the command is CTRL, not shift.
    (0)
    When the world was young, the Sun bestowed upon me his crown; always will I light your darkest hour.

  6. #6
    Player
    Vayne187's Avatar
    Join Date
    Sep 2013
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    8
    Character
    Vayne Whitemane
    World
    Sargatanas
    Main Class
    Conjurer Lv 34
    Quote Originally Posted by MithrasInvictus View Post
    Wait a minute. I just realised that you said shift instead of CTRL. Does your macro use shift to access the second hotbar? That could be your problem right there, as the command is CTRL, not shift.
    when I tried using shift I changed the shift +1 to be a hot key not the switch button. It did not make a difference. I tried using F keys, Control+, ALT+, as well as Shift+. In addition my latest attempt was `,.;'[] and those did not work. IF I use the normal keyboard manually they work, so I know I set the hot bar keys correctly in game. It is like they just won't recognize anything on my G13 other than the hot row keys 1 thru =.
    (0)

  7. #7
    Player
    Vayne187's Avatar
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    Sep 2013
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    Character
    Vayne Whitemane
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    Sargatanas
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    Conjurer Lv 34
    any other suggestions anyone?
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  8. #8
    Player
    Cycloptichorn's Avatar
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    Sep 2011
    Location
    Ul'Dah
    Posts
    448
    Character
    The Cyclops
    World
    Cactuar
    Main Class
    Gladiator Lv 44
    Well, this IS Final Fantasy we're talking about. You'll probably have more success with Magitek than Logitech.
    (0)

  9. #9
    Player
    Dotem's Avatar
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    Aug 2013
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    12
    Character
    Dotem Enron
    World
    Exodus
    Main Class
    Arcanist Lv 33
    Try putting a small delay between the keystrokes.
    (0)

  10. #10
    Moderator Furlamseere's Avatar
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    Oct 2013
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    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)