Ok so I followed your advice and got the following, what would this indicate? I'm getting between 1k&3k within game currently

Tracing route to 199.91.189.26 over a maximum of 30 hops

0 Horsejuice.home [192.168.1.64]
1 BTHomeHub.home [192.168.1.254]
2 172.16.17.132
3 * 217.41.217.78
4 217.41.217.77
5 213.120.181.2
6 213.120.180.165
7 217.41.169.107
8 acc1-10GigE-3-2-0.sf.21cn-ipp.bt.net [109.159.251.89]
9 core1-te-0-4-0-16.ealing.ukcore.bt.net [109.159.251.55]
10 peer2-xe1-1-0.telehouse.ukcore.bt.net [109.159.254.140]
11 t2c3-xe-0-1-1-0.uk-lon1.eu.bt.net [166.49.211.164]
12 166-49-211-38.eu.bt.net [166.49.211.38]
13 xe-1-3-0.mtl10.ip4.tinet.net [89.149.184.74]
14 ormuco-gw.ip4.tinet.net [216.221.156.110]
15 192.34.76.2
16 199.91.189.234
17 199.91.189.26

Computing statistics for 425 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Horsejuice.home [192.168.1.64]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% BTHomeHub.home [192.168.1.254]
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 172.16.17.132
0/ 100 = 0% |
3 7ms 0/ 100 = 0% 0/ 100 = 0% 217.41.217.78
0/ 100 = 0% |
4 12ms 0/ 100 = 0% 0/ 100 = 0% 217.41.217.77
0/ 100 = 0% |
5 7ms 0/ 100 = 0% 0/ 100 = 0% 213.120.181.2
0/ 100 = 0% |
6 8ms 0/ 100 = 0% 0/ 100 = 0% 213.120.180.165
0/ 100 = 0% |
7 8ms 0/ 100 = 0% 0/ 100 = 0% 217.41.169.107
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% acc1-10GigE-3-2-0.sf.21cn-ipp.bt.n
et [109.159.251.89]
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% core1-te-0-4-0-16.ealing.ukcore.bt
.net [109.159.251.55]
0/ 100 = 0% |
10 --- 100/ 100 =100% 100/ 100 =100% peer2-xe1-1-0.telehouse.ukcore.bt.
net [109.159.254.140]
0/ 100 = 0% |
11 15ms 0/ 100 = 0% 0/ 100 = 0% t2c3-xe-0-1-1-0.uk-lon1.eu.bt.net
[166.49.211.164]
0/ 100 = 0% |
12 18ms 0/ 100 = 0% 0/ 100 = 0% 166-49-211-38.eu.bt.net [166.49.21
1.38]
0/ 100 = 0% |
13 96ms 0/ 100 = 0% 0/ 100 = 0% xe-1-3-0.mtl10.ip4.tinet.net [89.1
49.184.74]
0/ 100 = 0% |
14 95ms 0/ 100 = 0% 0/ 100 = 0% ormuco-gw.ip4.tinet.net [216.221.1
56.110]
0/ 100 = 0% |
15 93ms 0/ 100 = 0% 0/ 100 = 0% 192.34.76.2
0/ 100 = 0% |
16 92ms 0/ 100 = 0% 0/ 100 = 0% 199.91.189.234
0/ 100 = 0% |
17 90ms 0/ 100 = 0% 0/ 100 = 0% 199.91.189.26

Trace complete.