Maintenance

[aebeifong]

For the past three weeks I have tried to play FFXIV and always seem to run into downtime for maintenance. Since I have a job, which pays square for this service, I do not have the privilege of playing every week day. But since weekends and holidays have been dedicated to all day maintenance I am beginning to wonder why I am paying for a service I cannot use... If something doesn't change, I won't be much longer.

[Orophin]

There's hasn't been a maintenance over 2 hours (apart from the emergency one the other night due to a market exploit) in a while, so I don't know where you're getting this "all day" from. Today's maintenance is a bit longer because they're rolling in database and network maintenance in with the normal server maintenance.

Go research WoW's launch and you'll see that game had just as much of a bumpy time as FFXIV has for pretty much the same reasons: they vastly underestimated how many people were going to play their game.

[Enkidoh]

I think he means 'all day' as in 'every day he tries to access the game at the exact same time every day'. Unfortunately, no matter what time SE schedules for maintenance, someone is going to be inconvenienced by it.

It's unfortunate, but SE are fully entitled to take the game offline for maintenance whenever they need to, without compensation to the player. It's in the terms of service you agreed to when you signed up. As Orophin said, most maintenance is usually only for a couple of hours if that - this six hour maintenance is unusual because of it's length, but it's not unheard of.

[LiteFighter]

I am SOOO freaking annoyed that the Maintenance is ALWAYS during peak hours for NA, which their LARGEST user base. Come on Square could you please pick a better time. Blizzard does there's during the day from 10am-2pm est, please change your maintenance times.

[Duuude007]

I am SOOO freaking annoyed that the Maintenance is ALWAYS during peak hours for NA, which their LARGEST user base. Come on Square could you please pick a better time. Blizzard does there's during the day from 10am-2pm est, please change your maintenance times.

Um... its 11pm est, dude. 8pm pacific.


5pm-8pm is prime time for most people.

[Luckyshot]

8PM Maintenance is a pretty bad time for West Coast NA Maintenance. They should start @ 2AM which is 5AM East Coast, and finish @ 5 - 6AM West Coast/8-9AM East Coast. Will some people get affected? Yes unfortunately. But a heck of a lot less than 8PM at night!!! WTF is Square thinking?!? My suggested time frame most people are sleeping or getting ready for school/work. I will not continue to pay if they continue to "maintain" the servers @ 8PM. At the very least they could wait till midnight West Coast time!

[Seth_03]

I am SOOO freaking annoyed that the Maintenance is ALWAYS during peak hours for NA, which their LARGEST user base. Come on Square could you please pick a better time. Blizzard does there's during the day from 10am-2pm est, please change your maintenance times.

How do you figure that NA/EU is the "LARGEST user base"? We have fewer servers and ALL NA/EU servers are not under login/create restrictions..
http://na.finalfantasyxiv.com/lodest...06d0909189e479

[MarkFurniture]

I have to add my voice to the OP's.

As someone from New Zealand, every single PC maintenance window starts somewhere between 17:00 and 20:00 for us. While I know that we aren't Square's biggest demographic down here, and I absolutely accept that regular maintenance is necessary on the game, I find it unfair that every maintenance eats a big chunk out of the subscription I'm paying for (and as with many others in New Zealand and Australia).

As it stands, with my 9-5 job, I have reduced (or no) play time one or two days out of every seven. Maintenance is fine, I just wish SE would spread it around the clock, so that it's not robbing the same group of people every time.

[G-I-X-X-E-R]

I've stayed out of these threads mainly because I feel that for the most part it is what it is. And lately I've been on my PS4 so it hasn't affected me too much. But the problem is that if people aren't playing FFXIV they're doing other stuff. Playing other mmo's, getting into consoles, maybe gonna try out some other games. When this happens SE is gonna lose players. If we the customers aren't getting are "crack" from SE we're gonna get it somewhere else and possibly move on and without a good base of players the game won't make it. Just hope they get it together.