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  1. #1
    Player
    Kajidourden's Avatar
    Join Date
    Nov 2013
    Posts
    87
    Character
    Miran Kiran
    World
    Sargatanas
    Main Class
    Archer Lv 50
    Tried it, no luck. I really don't understand what the problem is....
    I've been trying for two days straight now....I give up.
    (0)

  2. #2
    Player
    DMCain's Avatar
    Join Date
    Oct 2011
    Posts
    47
    Character
    Tikaura Felonis
    World
    Sargatanas
    Main Class
    Archer Lv 44
    I was having graphic driver crashes on a couple of games. What I had to do to fix my issue was a clean install of the driver (it's a kind of small checkbox in the install options). This may or may not fix your issue, but it's worth a shot.

    On a side note, the clean install does reset everything. To include disabling SLI if you have it. So if you have any particular settings you want to keep, especially Globals, you may want to make a note of them so you can put them back.
    (0)



  3. #3
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Its not the drivers

    Graphics card is not stable for god knows what reason.
    (0)

  4. #4
    Player
    reckless76's Avatar
    Join Date
    Oct 2013
    Posts
    55
    Character
    Ta'lin Cee
    World
    Siren
    Main Class
    White Mage Lv 80
    Would people with this problem mind posting their PC specs? All I'm looking for is GPU and MB chip set, and if you're using a non-intel SATA controller like marvell. Maybe we will see a pattern.
    Mine:
    Nvidia GTX670
    Chipset: X58
    Using Marvell Controller
    (0)

  5. #5
    Player
    Lurkios's Avatar
    Join Date
    Aug 2013
    Posts
    422
    Character
    Lyli Hanabira
    World
    Sargatanas
    Main Class
    Arcanist Lv 70
    I've had this a few times in the past, it's always been an unstable graphics card. A few times because of too aggressive an overclock, once overheating and half a dozen faulty cards.
    (0)

  6. #6
    Player
    Sidicas's Avatar
    Join Date
    Mar 2011
    Posts
    5
    Character
    Chisaki Hama
    World
    Balmung
    Main Class
    Goldsmith Lv 31
    Quote Originally Posted by Kajidourden View Post
    Hello,
    I was quite hoping that the graphics card issues I experienced during beta had been ironed out by now, as I just returned from Afghanistan...but it seems as though the issue is still present. The game constantly crashes and recovers, giving me an error along the lines of "Your drivers have crashed and recovered". It does this constantly, to the point that it is impossible to play at all. I am currently running the 331.65 drivers on my GTX TITAN graphics card.
    Is anyone else having these kinds of issues with newer cards? Again I had this problem in beta....but I thought by now it would have been sorted out :/
    I was getting the Windows popup about the nvidia drivers crashing.
    Turned out that the voltage of my GTX 470 needed to be raised by about 50mV (.05V), and after that it was rock solid stable and I haven't seen that message in weeks.. I used to get the driver crashes everyday and I'm *NOT* running overclocked.

    It had nothing to do with the drivers or Windows. The voltage is automatically set by the firmware of the card, but it can be overriden with overclocking software (MSI Afterburner, etc.)

    Some of the cards in the GTX 470 series shipped with firmware that volted the cards at .915mV and other cards at 1.025mV. It has something to do with how well the graphics chip made it through the manufacturing process. If the manuf. volts the card wrong, you will get driver crashes.. Of course, you can get driver crashes for other reasons too.

    The card I got was volted at .925mV out of the box by the manuf. It runs 90% of games stable and all the graphics benchmarks I could throw at it... but not FFXIV and not Crysis 2.. Volting it at .975mV fixed the driver crashes. Just keep in mind that it makes the card run hotter.

    I dont have one of the newer cards, but I'd imagine it's the same.

    Of course, you could also do what most people do in that situation.. Send the graphics card back to the manuf. and they'll probably set the card so that it defaults to a higher voltage or give you a different card.
    (0)
    Last edited by Sidicas; 11-14-2013 at 09:21 PM.

  7. #7
    Player
    Kajidourden's Avatar
    Join Date
    Nov 2013
    Posts
    87
    Character
    Miran Kiran
    World
    Sargatanas
    Main Class
    Archer Lv 50
    Just as An fyi for everyone else who is having this issue:
    I eventually got tired of troubleshooting and emailed EVGA. After walking me through some steps and having me take a screenshot of the crash running both precision and OC scanner, they came to the conclusion that my card was bad and are allowing me to RMA it. That being said...it will all depend on who you get assigned as a tech. Do yourself a favor and get in touch with your manufacturer and go through their troubleshooting steps. If it turns out that those don't work you will have nothing to lose by trying and might get a new card to test that possibility as well.
    (0)

  8. #8
    Player
    reckless76's Avatar
    Join Date
    Oct 2013
    Posts
    55
    Character
    Ta'lin Cee
    World
    Siren
    Main Class
    White Mage Lv 80
    Please post what happens when you get your new card.
    (0)

  9. #9
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    Thank you Kajidourden for your posts concerning this issue and for reporting it. It appears that this issue has been resolved; as such I'm going to close this thread. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance. Also, please state the steps you have attempted to resolve this issue.
    (0)

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