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  1. 11-10-2013 07:17 AM #1
    Raxion
    Player
    Raxion's Avatar
    Join Date
    Aug 2013
    Posts
    381
    Character
    Raxion Gunsoul
    World
    Brynhildr
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Arriverderci View Post
    Yes.
    They must contact in-game support called GM Call.
    It's a one time process though. So if your friend REALLY wants that item, then they never use the
    Item Restoration again.
    +1 for the quick and helpful response. How would one find the "GM Call"? I've looked at the Support Desk for something of the like, but couldn't find anything.
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  2. 11-10-2013 07:19 AM #2
    Arriverderci
    Player Arriverderci's Avatar
    Join Date
    Aug 2013
    Posts
    1,323
    Character
    Noel Kreiss
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Raxion View Post
    +1 for the quick and helpful response. How would one find the "GM Call"? I've looked at the Support Desk for something of the like, but couldn't find anything.
    Open up the Support Desk from the Menu, and on the first tab there should be a section for FAQ. Click on the link that says "About In-Game Support" and then click on the button that says "Ask Question." This will allow you to send in a support ticket that doesn't fall under the other criteria such as reporting people or bugs.

    http://i.imgur.com/NSUGJ1x.png

    ^ Copy Pasta Reddit since I don't remeber the whole shabang myself. Good luck. It may take some time though.
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