One way connection?

[AtryxEtair]

Not quite sure how to describe the unusual nature of this problem.

Multiple times a day when I'm logged on I will suddenly cease to be able to impact the game world and perform any server side actions. Its exactly like the few seconds before getting kicked from the game after a loss of connection. Except everyone else is still doing their thing and being updated. And the game never kicks me. I can't zone, or talk to NPCs, or trigger things because "Too far away." I'm not sending any info to the servers and my coordinates aren't being updated. I know this because when on a chat program such as TS3 or Mumble they can tell me I'm no longer moving. But I can still see all of them fighting and using skills and dodging attacks during raids. There is no rhyme or reason to it. It also happens while crafting, gathering, searching MBs, or just standing around reading shouts.

The weirdest part is I can still use the chat log and people can hear me. It's like I have a one way connection and the client never kicks me cause I can still send some information like the chat log.

I've wiped a lot of raids this way(happened 3 times 2 nights ago). Have also lost a lot of synths. I don't know what's going on, but it's getting ridiculous. Relogging fixes it immediately, but that's no surprise.

Please let me know if you have any ideas. Thank you

[bebop_bo]

Dont pay more subs, prob wot u dnt wanna hear but this games network/servers are ...crap! :-/

[Sidicas]

Sounds like you're getting a lot of upload packet loss.
There should be tools and tests that you can run to check out your upload packet loss.
99% of the time it's an Internet Service Provider problem. Especially a big problem for Cable Modems in areas where Internet Access has been oversold.

I used to see that a lot in First Person Shooter multipler games. A good ping is worthless if your Internet Service Provider is dropping your packets because there is too many people running BitTorrent uploads in your town and they just dont have the backbone for it.

I've thought of a couple other things it could be, but each more unlikely than above.. It's possible it could be that your router has a buggy QoS implementation and it's your own router that's dropping the packets. Try turning QoS off at your router if it will let you.

...and if you're using Wi-Fi, try switching to a wired connection to make sure it isn't your Wi-Fi connectivity that's having a problem. If one of your neighbors turns on a Wi-Fi router on the same channel, you're going to have a bad time from the interference until it can switch channels (automatic by default but some routers are manually configured by their owners to stay on specific channels and expect other wifi routers to just move out of the way).

[AtryxEtair]

This has happened through two different internet providers and with 3 types of connections(WiFi, Ethernet, USB). Fairly certain it is not on my end considering I'm the only in my house with any issues and it only affects this game.

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.