I am currently in game and in one hour I have needed to blacklist [Edit] 9 RMT spammers. I now have 34 RMT on my blacklist and the cap is 200.
In addition to that, only one of those has been deleted, meaning SE GMs are completely failing to do their jobs.
This needs to be addressed or within a week or two, at this rate, I will no longer be able to use the chat channels in town because my blacklist will be capped.
With success come resources, and those resources need to be funneled quickly into dealing with this.