No audio after upgrading from windows 8 to 8.1

[Megami017]

Just upgraded to windows 8.1 this morning.

Launched the game, and had no audio(Even after messing) with the settings, no luck.

I'm doing a fresh reinstall of 14, to see if that works.

Any feedback from SE techs would be great, thanks

[Astrolia]

You're hoping for a direct response from SE support here? For the love of God, don't hold your breath.

[Megami017]

Yes...also did a clean reinstall, and am now having the same issue.

[kaya_suzumiya]

did u make sure to check on windows itself which device u using for sound?

[Megami017]

I managed to find a fix for it...If you hit the little sound icon in the system tray---hit the advanced tab---mess around with "default format"(Test them all out), or use restore default.

I was able to fix it by messing with several of the options under the "default format" option.

Turns out that 8.1 messes with your audio settings so beware.

I wasted a whole clean re-install of the game, just to figure this out...so future windows 8 upgraders, beware...and learn from my mistake

BtW, I also don't have much experience with win8(8.1) as I usually operate under the "Desktop" Tab/menu.

[Pure-Wasabi]

Windows 8 is by far the worst OS MS has released to date. (This is of course my opinion)

It is a conglomeration of 2 Operating Systems just thrown together, one with a touch interface and one with the standard point + click interface. I have worked in IT for over 20 years, and I can honestly say that I advise ALL fellow co-workers and any potential friends to NOT invest in this piece of garbage.

FYI, a fellow co-worker upgraded his ultrabook to 8.1 and many issues ensued thereafter. He had to rollback from the 8.1 upgrade to regain control of lost resources.

Good luck to ya friend. Glad you found a fix.

[Furlamseere]

Thank you Megami017 for your posts concerning this issue and thank you for reporting it. It appears that this issue has been resolved; as such I'm going to close this thread. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance. Also, please state the steps you have attempted to resolve this issue.