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  1. #1
    Player
    Goldentigress's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Golden Tigress
    World
    Faerie
    Main Class
    Gladiator Lv 27

    Error 601 on payment

    Me and a friend of mine have both recently run to the end of our free month on ps3. We both enjoy the game enough to want to subscribe. However, it would seem mogstation has other intentions than our subscriptions in mind, for at least two days now i've tried to pay using my account, this even includes attempting to buy crysta using paypal. Nothing seems to work whatsoever, i've looked at numerous sources online and nothing seems to work, mogstation simply will not take my money in any way shape or form. I've called my bank to verify that my address lines up with the one on the account and it does as i've read that this can be a minor error with bank records. However, i've never had an issue like this with any online subcription service in my long history of playing mmos. This is a real shame as we both really enjoyed the game and we were on our way to unlocking advanced jobs just to be stopped by our inability to subscribe to your subscription based service.
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  2. #2
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    We understand that you are having trouble with the billing on your account. However, we are not able to resolve billing issues through the forums. Based on the information you provided, the important notice on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly. Thank you!
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