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  1. #1
    Player
    Umo's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    799
    Character
    Umo Heima
    World
    Ragnarok
    Main Class
    Black Mage Lv 80

    Microsoft Visual C++ Runtime Library - Runtime Error

    Time: November 8, 2013 around 16:10 (CET)
    Frequency: Sometimes
    World name: Ragnarok
    Character name: Umo Heima
    NPC name: N/A
    Monster name: N/A
    Class/Level: Monk/50
    Party or solo: Solo
    In-game time: around 10:45 a.m.
    Area and coordinates: Just as I zoned from New Gridania to Old Gridania (exit northeast from Aetheryte Plaza, I'll post exact coordinates as soon as I log in the game).
    Steps:
    1. Log in to the game and return back from Mor Dhona to New Gridania via Return feature.
    2. Ran from Gridania Aetheryte Plaza to Archers' Guild using Sprint skill.
    3. Turned back by the Archers' Guild's aethernet device and redirected to the exit to Old Gridania.
    4. Client crashed as soon as I cross the blue dots line and got the following error window:

    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program: E:\Juegos\S...
    R6025
    -pure virtual function call


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument E:\W7\Users\Pikolo\Documentos
    FINAL FANTASY XIV - A Realm Reborn E:\Juegos\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Ultimate 64 bits (6.1, compilación 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)
    SYSTEM_CPU Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
    SYSTEM_BIOS BIOS Date: 06/06/08 17:50:32 Ver: 08.00.14
    SYSTEM_LANGUAGE español (configuración regional: español)
    SYSTEM_MEMORY 2047.043MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 4094.086MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 115.342GB SYSTEM_FREEDISC_SPACE 45.017GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 38.246GB SYSTEM_FREEDISC_SPACE 21.356GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 144.498GB SYSTEM_FREEDISC_SPACE 32.373GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce 9800 GTX/9800 GTX+
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce 9800 GTX/9800 GTX+
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 499.563 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 767.521 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3165
    SYSTEM_GRAPHICS_DRIVER_DATE 23/10/2013 11:30:23
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Altavoces (SoundMAX Integrated Digital HD Audio)
    SYSTEM_SOUND_DEVICE_ID {AB9AB48E-7011-4759-80D2-F9D947CC08CE}
    SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 05/06/2009 16:42:04
    SYSTEM_SOUND Salida digital (SoundMAX Integrated Digital HD Audio)
    SYSTEM_SOUND_DEVICE_ID {01E9FA9F-9D36-488F-B11F-F94AB7661294}
    SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 05/06/2009 16:42:04
    SYSTEM_SOUND Interfaz SPDIF (SoundMAX Integrated Digital HD Audio)
    SYSTEM_SOUND_DEVICE_ID {24ECB2F6-B3CE-4D62-A716-25B76C62216A}
    SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 05/06/2009 16:42:04
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Teclado
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    Razer Game Booster


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Android SDK Tools
    Audacity 2.0
    Babylon
    BlueStacks App Player
    Browser Helper Object
    CDex extraction audio
    Adobe Community Help
    Cobian Backup 11 Gravity
    Adobe Download Assistant
    DAEMON Tools Lite
    EasyBCD 1.7.2
    Microsoft Office Enterprise 2007
    FXWebPlayer
    GenoPro 2.5.4.0
    Host OpenAL (ADI)
    JDownloader
    LAME v3.99.3 (for Windows)
    ESET Antivirus License Finder (MiNODLogin)
    Monkey's Audio
    Mozilla Firefox 16.0.2 (x86 es-ES)
    Mozilla Maintenance Service
    NVIDIA 3D Vision Controller Driver
    NVIDIA Stereoscopic 3D Driver
    Razer Game Booster
    Spotify
    Dark Souls: Prepare to Die Edition
    System Requirements Lab
    VLC media player 1.1.11
    Winamp
    Windows Live OneCare safety scanner
    Windows Live Essentials
    WinPcap 4.1.2
    Xiph QuickTime Components
    Microsoft_VC90_ATL_x86
    Steam
    Microsoft_VC90_CRT_x86
    Windows Live Installer
    Microsoft_VC80_ATL_x86
    FINAL FANTASY VII
    Browser Manager
    Acrobat X Pro
    Google Drive
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Windows Live SOXE Definitions
    Java(TM) 6 Update 35
    Java 7 Update 45
    FINAL FANTASY XIV - A Realm Reborn
    Windows Live Photo Gallery
    Adobe Community Help
    MSXML 4.0 SP2 (KB927978)
    BlueStacks Notification Center
    Google Talk Plugin
    LG United Mobile Drivers
    Mumble 1.2.4
    Java Auto Updater
    Microsoft Games for Windows Marketplace
    Skype™ 6.5
    Compatibilidad con Aplicaciones de Apple
    Windows Live Movie Maker
    Microsoft_VC90_MFC_x86
    Windows Live SOXE
    Windows Media Player Firefox Plugin
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Windows Live UX Platform Language Pack
    Apple Software Update
    NVIDIA PhysX
    VoiceOver Kit
    Windows Live Essentials
    CDBurnerXP
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Windows Live PIMT Platform
    MSXML 4.0 SP2 (KB954430)
    MSVCRT
    Windows Live Messenger
    Microsoft Office Access MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (Spanish) 2007
    Microsoft Office Excel 2007 Help Actualización (KB963678)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office PowerPoint MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
    Microsoft Office Publisher MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Outlook MUI (Spanish) 2007
    Microsoft Office Outlook 2007 Help Actualización (KB963677)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Microsoft Office Word MUI (Spanish) 2007
    Microsoft Office Word 2007 Help Actualización (KB963665)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (Catalan) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (French) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (Portuguese (Brazil)) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (Basque) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (Galician) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing (Spanish) 2007
    Microsoft Office Enterprise 2007
    Update for Microsoft Office 2007 (KB2508958)
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
    Microsoft Office 2007 Service Pack 3 (SP3)
    Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
    Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Microsoft Office InfoPath MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office OneNote MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Groove MUI (Spanish) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office File Validation Add-In
    Microsoft_VC80_CRT_x86
    Windows Live Movie Maker
    Security Update for Microsoft .NET Framework 4.5 (KB2737083)
    Security Update for Microsoft .NET Framework 4.5 (KB2742613)
    Security Update for Microsoft .NET Framework 4.5 (KB2789648)
    Security Update for Microsoft .NET Framework 4.5 (KB2804582)
    Security Update for Microsoft .NET Framework 4.5 (KB2833957)
    Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
    Security Update for Microsoft .NET Framework 4.5 (KB2861208)
    Adobe Download Assistant
    Google Earth
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Watson
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Windows Live Photo Common
    Google Update Helper
    Windows Live Photo Common
    LG MC USB U330 driver
    Adobe Reader 9.5.2 - Español
    LG Bluetooth Drivers
    Adobe AIR
    Norton Ghost
    QuickTime
    Microsoft_VC90_MFCLOC_x86
    Windows Live UX Platform
    Microsoft_VC80_MFC_x86
    Microsoft Primary Interoperability Assemblies 2005
    Windows Live Communications Platform
    Microsoft_VC80_MFCLOC_x86
    Desinstalar LG PC Suite III
    D3DX10
    Windows Live Messenger
    Galería fotográfica de Windows Live
    SoundMAX
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    INSIGHT
    MSXML 4.0 SP2 (KB973688)
    Windows Live OneCare safety scanner
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe 00000D7C
    C:\Program Files (x86)\BlueStacks\HD-Agent.exe 00000DC4
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 00000C2C
    E:\Juegos\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001110

    NOTE1: This is happening several times on a daily basis, most of the times involving high populated zones changing.
    NOTE2: It happens regardless of the selected method for changing areas (running/sprinting to the zone, Teleport, Return or aethernet) and class/job.
    (0)
    English is not my mother language. I'm trying to do my best, so please don't be rude...

    ¡Únete a la Comunidad en español de FFXIV en MeWe!
    https://mewe.com/join/ffxivesp

  2. #2
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    is Razer Game Booster a running application?
    does it interact with the game in some way?
    did you try playing without it?
    (0)

  3. #3
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    Greetings Umo,

    I am sorry to hear you are having trouble with Microsoft Visual C++ Runtime Library - Runtime Error. This matter has already been brought to our attention and is currently under investigation by development. I recommend checking Here or Here for any updates in the future!
    (1)