Ask Questions for Letter from the Producer LIVE Part X! (General Questions)

[Joewade327]

I thought the 2.1 patch was supposed to happen this week?? What happened to Nov 14th .. Seriously why is it you seem to put everything out late? I understand a few things but why give us dates on things if you cant stick to one single deadline EVER? I mean come on.. We are paying you good money .. I still have yet to see a fix on my game errors for crying out loud and its been 2 months since the first 1 of the issue I have had of the same repeated issue has happened.

Square Enix - game incident report -
Ticket Number: 3102470

[Joewade327]

This is getting out of hand. Normally I am pretty patient however you have not stuck to one single deadline the repeated maintenance sometimes multiple times in a single day for 6 - 7 hours in a day each time. I really thought this 2.1 Patch would be on time due to the Lightning Fate intertwined (Fates) events you were putting out with it.. Also as much hyper as you had been putting out with this patch. Yet again another disappointment. I am so utterly confused by this, I just want a working game with a company that is reliable. People make excuses for the company but to be honest faith in the brand only goes so far. After all their comes a time when you have to live up to your own reputation and hype and if you don't then perhaps you need to ask for help or just shut down the game for good and refund your customers their money. With a Full apology and maybe some free game that they can play that isnt online and doesnt need this level of support.

[Joewade327]

I dont want this of course.. I would like you to fix your issues but facts are facts and it remains that you are not living up to your obligations. I am expecting you to issue an apology and do something to make this up to your players. As you owe us for sticking by you for the repeated disappointments thus far.

Sincerely,
Joseph Dennee

[Divinion]

I dont want this of course.. I would like you to fix your issues but facts are facts and it remains that you are not living up to your obligations. I am expecting you to issue an apology and do something to make this up to your players. As you owe us for sticking by you for the repeated disappointments thus far.

Sincerely,
Joseph Dennee

Hundreds of thousands, if not more, disagree completely. You are entitled to your opinions, but if you take a lighter approach, I'm sure you'll win more favors than with words that express hostilities.