My friend was hacked while logged in

[Grundy]

Reply from Yoshi P

Translated by a Reddit user from the JP forums.

Regarding the exploited.
We received reports earlier of people misusing the marketboard and illegal access and fake identities. Only a few people have been affected but we are taking the servers down ASAP to prevent the infection from spreading.
For the players that have been affected, please rest assured that we have secured your data and will reset everything for you. (ie, no server rollback, only character rollbacks)
The exploit only affects people in some words, in a particular zone. Those not logged in will not be affected.
The rest is unimportant PR talk.
Regarding the exploiters.
We have traced their routes and will be going after them through legal means.