Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5266ada2
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5266ada2
Exception code: 0xc0000005
Fault offset: 0x0027da26
Faulting process id: 0x2650
Faulting application start time: 0x01cedc259d0e9f95
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 1ad79a8f-4819-11e3-9f00-74d02b90dd36

is the log from windows event viewer
game crashes on startup when movie starts

anyway to fix it?