Market Board Issue - Purchased items no longer in inventory.

[Momo-Chi]

I purchased a few stacks of high quality chamomile tea off the market board before the servers went down last night. I am missing the tea and the gil. Would love to get the tea or the gil back thanks!


ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
Crappy Comcast.

Date & Time:
11/7/13 - Time was around 10pm to 1am Eastern.

Frequency:
First Occurance

Character Name:
Momochi Katsuragi

Race:
Miqote

World:
Excalibur

Class/Level:
I believe I was either on my 50 Bard or my 29 Gladiator.

Area and Coordinates:
Old Gridania Market Board

Party or Solo:
Solo

NPC Name:
Market Board

Monster Name:
Market Board

In-Game Time:
I don't remember the specific time it was 11/7/13

Steps:
1. Purchased HQ Chamomile Tea from Market Board
2. Logged off for the night afterwards.
3. Logged on today and noticed my tea was missing and the gil.

[Furlamseere]

Greetings Momo-Chi,

We thank you for posting your concerns regarding Market Board Issue - Purchased items no longer in inventory. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!