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  1. #1
    Player
    Krausus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,126
    Character
    Krausus Dracul
    World
    Famfrit
    Main Class
    Ninja Lv 90
    Quote Originally Posted by Delsus View Post
    email SE sent me when i asked em

    Dear Michael,

    Thank you for contacting the Square Enix Support Centre.

    We understand that the download of the new Final Fantasy XIV update is very slow and that you would like to use a 3rd party application to increase the download speeds.

    Unfortunately, we have to affirm that a use of a 3rd party application or rather a torrent appication is prohibited and that a use of it will bring an account suspension if it is found out.

    Best regards,

    The SQUARE ENIX Support Centre Team
    Thank you again for contacting us and for your interest in Square Enix products!
    More help and information are available at the Square Enix Support Centre website.
    http://support.eu.square-enix.com/



    It would but it would still require them to keep adding bandwidth when subscribers increase, and if they ditch the direct download when they get more subscribers it would be a waste of resources to pay for the extra bandwidth and servers to give us updates
    the same people that told one of my LS members that when they change ISPs they will forever be locked out and have to change their password every time they log in.
    (0)

  2. #2
    Player
    Delsus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah, where else?
    Posts
    3,697
    Character
    Delsus Highwind
    World
    Odin
    Main Class
    Red Mage Lv 86
    Quote Originally Posted by Krausus View Post
    the same people that told one of my LS members that when they change ISPs they will forever be locked out and have to change their password every time they log in.
    I could imagine what your ls member heard was a slight mistake, and they meant to say your ls member would have to change their password at first logon with the new ISP, I would have asked for confirmation
    (0)
    Last edited by Delsus; 05-25-2011 at 03:49 AM. Reason: remove irrelivent quote that was there for some reason

  3. #3
    Player
    Krausus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,126
    Character
    Krausus Dracul
    World
    Famfrit
    Main Class
    Ninja Lv 90
    Quote Originally Posted by Delsus View Post
    I could imagine what your ls member heard was a slight mistake, and they meant to say your ls member would have to change their password at first logon with the new ISP, I would have asked for confirmation
    that is what we told her after the fail rep gave her the wrong information. Doesn't matter anyways, no way for SE to tell if you use utorrent. I just think it is stupid they are against it.
    (0)

  4. #4
    Player
    Delsus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah, where else?
    Posts
    3,697
    Character
    Delsus Highwind
    World
    Odin
    Main Class
    Red Mage Lv 86
    Quote Originally Posted by Krausus View Post
    that is what we told her after the fail rep gave her the wrong information. Doesn't matter anyways, no way for SE to tell if you use utorrent. I just think it is stupid they are against it.
    So do I but what can we do lol
    (0)