I don't know why you guys have update problems

[Krausus]

SE still see this as using third party programs, and they can ban people if they find out, which they can only find out if you tell them which is what you are doing posting on here.

I know its stupid but not much we can do.

SE GIVES you the torrent file.

[Delsus]

SE GIVES you the torrent file.

Yes they give you the torrent because the patcher requires it, they dont however give you utorrent which is the third party software and they dont want you to use.

Goes without saying, so all the more reason to add direct download servers.

They tried this with ffxi and didnt have enough throughput for the amount of users and people were getting kicked from updates which is why they chose the P2P option, because P2P is cheaper than having to add bandwidth and therefore throughput if what they have gets overwhelmed by demand

[Jinko]

They tried this with ffxi and didnt have enough throughput for the amount of users and people were getting kicked from updates which is why they chose the P2P option, because P2P is cheaper than having to add bandwidth and therefore throughput if what they have gets overwhelmed by demand

I know this :S

But if you have limited seeders due to player populace, plus the fact that when a person reaches 100% it removes them from the seeder list you have to some how supplement the other downloaders no ?

It would be less of an issue if people could continue to seed after reaching 100%.

[Delsus]

People have been using uTorrent to patch since Alpha. I highly doubt S-E cares. When they say third-party program, they mean things like windower and bots, things that give people an unfair advantage. Not patching through torrents. If it was against the ToU, you wouldn't see fansites like ZAM and FFXIVCore that had threads on how to patch by using torrents. A lot of stuff got removed at S-E's request, but that was never one of them.

email SE sent me when i asked em

Dear Michael,

Thank you for contacting the Square Enix Support Centre.

We understand that the download of the new Final Fantasy XIV update is very slow and that you would like to use a 3rd party application to increase the download speeds.

Unfortunately, we have to affirm that a use of a 3rd party application or rather a torrent appication is prohibited and that a use of it will bring an account suspension if it is found out.

Best regards,

The SQUARE ENIX Support Centre Team
Thank you again for contacting us and for your interest in Square Enix products!
More help and information are available at the Square Enix Support Centre website.
http://support.eu.square-enix.com/

I know this :S

But if you have limited seeders due to player populace, plus the fact that when a person reaches 100% it removes them from the seeder list you have to some how supplement the other downloaders no ?

It would be less of an issue if people could continue to seed after reaching 100%.

It would but it would still require them to keep adding bandwidth when subscribers increase, and if they ditch the direct download when they get more subscribers it would be a waste of resources to pay for the extra bandwidth and servers to give us updates

[Krausus]

email SE sent me when i asked em

Dear Michael,

Thank you for contacting the Square Enix Support Centre.

We understand that the download of the new Final Fantasy XIV update is very slow and that you would like to use a 3rd party application to increase the download speeds.

Unfortunately, we have to affirm that a use of a 3rd party application or rather a torrent appication is prohibited and that a use of it will bring an account suspension if it is found out.

Best regards,

The SQUARE ENIX Support Centre Team
Thank you again for contacting us and for your interest in Square Enix products!
More help and information are available at the Square Enix Support Centre website.
http://support.eu.square-enix.com/



It would but it would still require them to keep adding bandwidth when subscribers increase, and if they ditch the direct download when they get more subscribers it would be a waste of resources to pay for the extra bandwidth and servers to give us updates

the same people that told one of my LS members that when they change ISPs they will forever be locked out and have to change their password every time they log in.

[Delsus]

the same people that told one of my LS members that when they change ISPs they will forever be locked out and have to change their password every time they log in.

I could imagine what your ls member heard was a slight mistake, and they meant to say your ls member would have to change their password at first logon with the new ISP, I would have asked for confirmation

[Krausus]

I could imagine what your ls member heard was a slight mistake, and they meant to say your ls member would have to change their password at first logon with the new ISP, I would have asked for confirmation

that is what we told her after the fail rep gave her the wrong information. Doesn't matter anyways, no way for SE to tell if you use utorrent. I just think it is stupid they are against it.