Hacked accounts not returned still (1month 1week)

[Zerosix]

I'm sorry to see you're having so many issues with this, I remember back in FFXI the process was long and required you to fill out a form and have it notarized in order to get your account back and prove you were who you said you were after your account info got compromised.

We have not even got that much here. We could jump through hoops if they offered them, but as of now we have not even got hoops...