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  1. #1
    Player
    Serial_Killer's Avatar
    Join Date
    Oct 2013
    Posts
    13
    Character
    Serial Killer
    World
    Hyperion
    Main Class
    Marauder Lv 50
    I don't mind server maintenance. It just gets really annoying when they do it 4 days in one week. I bet there is another EMERGENCY MAINTENANCE by Wednesday. As far as posting my issues with the often maintenance. I think people should be able to voice their issues so things can improve as far as maintenance times and how often. They obviously can't get things right which is why this is a rerelease and the original version died. Better give us extra days on this months subscription.
    (8)

  2. #2
    Player Alerith's Avatar
    Join Date
    Jul 2011
    Location
    Ul'dah
    Posts
    2,187
    Character
    Alerith Rayneheart
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Serial_Killer View Post
    Better give us extra days on this months subscription.
    LOL

    No.

    /char
    (6)

  3. #3
    Player
    Shadex's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    215
    Character
    Shadex De'marr
    World
    Seraph
    Main Class
    Gladiator Lv 62
    I am going to have to agree that this maintenance thing is getting out of hand. Is their game THAT broken that they have to bring the servers down two to three times a week? And no, complaining about it is not pointless or the issue of the user. This is a paid service and as paying customers there is a right to be upset and convey that dissatisfaction to the provider. If they don't have the skin to take it when their customers are upset perhaps Square should get into another business.
    (6)

  4. #4
    Player
    Ptolemy's Avatar
    Join Date
    Mar 2011
    Posts
    213
    Character
    Alphard Alshua
    World
    Balmung
    Main Class
    Archer Lv 50
    Quote Originally Posted by Shadex View Post
    I am going to have to agree that this maintenance thing is getting out of hand. Is their game THAT broken that they have to bring the servers down two to three times a week? And no, complaining about it is not pointless or the issue of the user. This is a paid service and as paying customers there is a right to be upset and convey that dissatisfaction to the provider. If they don't have the skin to take it when their customers are upset perhaps Square should get into another business.
    People complaining about bugs ruining their playtime, now people are complaining about the maintenance times to help fix those bugs?

    I don't think it's SE that needs to change..
    (2)

  5. #5
    Player
    cloverkitty's Avatar
    Join Date
    Mar 2011
    Posts
    112
    Character
    Clover Kitty
    World
    Excalibur
    Main Class
    Carpenter Lv 60
    Being that this is a new product (it is 1.0 tossed out and started over with a completely new engine), this is not much of a surprise.
    The first month maintenance was mostly get the servers built up to fix the over capacity issue they had (due to more people playing than expected).

    The 2nd month maintenance was to combat RMT (which they have done well on) and fix a few bugs including mobs that would get stuck or freeze (1 of which that took a few attempts). They also did another expand of capacity.

    They did say they would monitor things and increase capacity again as necessary. Now we are well into the paying period and they are still slightly over capacity. From at least people I know and others it seems like each time they increase capacity to cover the extra influx of users, more users come in to fill that capacity.
    This maintenance says in the notice what it is for "in order to address high server stress"
    This means they are adding more capacity.

    They did even head our request and not put most of the maintenance during prime-time (hence it is usually 11/12 to 1/2) when they up capacity that does take longer hence the longer maintenance.

    If things keep grown after the 2.1 update there will probably be another upgrade to capcity.

    If the capacity issues and the RMT issues stay under control then there won't be nearly as many maintenance runs.
    (8)

  6. #6
    Player
    Edenholt's Avatar
    Join Date
    Aug 2013
    Posts
    210
    Character
    Lasdor Edenholt
    World
    Cerberus
    Main Class
    Gladiator Lv 80
    All MMORPG I ever played had a set day every week in which the game would be brought down for the weekly maintenance. It's not different with FFXIV.
    (1)

  7. #7
    Player
    DoctorPepper's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominza
    Posts
    922
    Character
    Doctor Pepper
    World
    Cactuar
    Main Class
    Samurai Lv 70
    Quote Originally Posted by Edenholt View Post
    All MMORPG I ever played had a set day every week in which the game would be brought down for the weekly maintenance. It's not different with FFXIV.
    I'd love to be able to agree with this but lately there have been about 2-4 maintenance/emergency maintenance every week. I'd be happy if they had a set day each week for maintenance but there isn't and doesn't seem like it will be like that for a while. For the most part they haven't effected me but I could see them getting annoying if I were a night time player.
    (3)

  8. #8
    Player
    Edenholt's Avatar
    Join Date
    Aug 2013
    Posts
    210
    Character
    Lasdor Edenholt
    World
    Cerberus
    Main Class
    Gladiator Lv 80
    Quote Originally Posted by DoctorPepper View Post
    I'd love to be able to agree with this but lately there have been about 2-4 maintenance/emergency maintenance every week. I'd be happy if they had a set day each week for maintenance but there isn't and doesn't seem like it will be like that for a while. For the most part they haven't effected me but I could see them getting annoying if I were a night time player.
    It doesn't affect me but I do care about the fact it affect others. And I really wish it weren't necessary to have so many down times. But if SE is bringing servers down, well, there might be a reason. A good one.
    (1)

  9. #9
    Player
    DeceptionsWrath's Avatar
    Join Date
    Aug 2013
    Posts
    243
    Character
    Anita Rathkamp
    World
    Leviathan
    Main Class
    Weaver Lv 60
    Typical that they'd delete any posts about maintenance. Kinda shocked they don't deleted the .3 second delay thread as well. Out of sight out of mind right? Anyways, i really don't care anymore if they do maintenance, now i don't have to feel guilty about not getting on a game i wasted 45$ on to sub for 3 months. So no FFXIV today and i'm guilt free YAY!
    (1)

  10. #10
    Player
    Etgar's Avatar
    Join Date
    Sep 2013
    Posts
    132
    Character
    Maduin Jakkra
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 50
    I know 12am is so late, how on earth will I do turns 1-4 in that 3 hours I have.
    (0)

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